Looking for customer service representative to help in the fire protection industry. Candidate must be able to generate quotes(training provided), billing, scheduling of jobs, and incoming phone calls of customers.

Qualifications:

Prior experience in this field and knowledge of the construction process

Is responsible for fielding, documenting and communicating numerous service requests

Adequately schedule appropriate individuals to the proper projects, repairs and inspections and insuring that transactions are completed to plan

Must be extremely detail oriented with good organizational skills

Capable of timely client resolutions and work in a fast paced environment

Good attendance and punctuality

Good written and oral communication skills

Job Requirements:

Must be in constant contact with our clients and technicians to insure that all requests are met and documented

For pre-scheduled work, Coordinating materials and tools where required

Follow up on outstanding and open issues and repair issues to insure the completion of work assignments

Communicate to management and various departments each day issues with personnel, or clients if they are detracting from the completion of the tasks

Job Type: Full-time

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Work Location: In person