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The guest service rep must possess complete knowledge of all features and amenities of the property in order to answer any question the guest might ask concerning hotel products, services and amenities. Must be knowledgeable about area restaurants, attractions, major businesses and other information about the surrounding area which may be of particular interest to the guest. Appearance must be neat and professional at all times. The guest service rep should be caring, friendly and prepared to listen and respond to the guests' needs and/or inquiries. They must immediately make eye contact with and acknowledge the guests' presence upon arrival while showing the guest respect throughout the conversation. They must complete the check in/check out process quickly and efficiently.
Positions available both for full time and part time employment.
**This is a brief summary of anticipated job duties. Upon interview a more detailed job description will be available.**
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
Schedule:
Work setting:
Experience:
Work Location: In person
Part Time | Full Time
$24k-29k (estimate)
05/16/2023
09/05/2024
1stcarolina.net
Rocky Mount, NC
50 - 100
The following is the career advancement route for Night Auditor/Front Desk Agent positions, which can be used as a reference in future career path planning. As a Night Auditor/Front Desk Agent, it can be promoted into senior positions as a Hotel Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Night Auditor/Front Desk Agent. You can explore the career advancement for a Night Auditor/Front Desk Agent below and select your interested title to get hiring information.