Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and a passion for assisting customers.

Duties:
- Handle inbound and outbound customer calls professionally and courteously
- Provide information about products and services
- Assist customers with orders, inquiries, and issue resolution
- Maintain accurate customer records through data entry
- Analyze customer needs to recommend the best solutions

Experience:
- Previous experience in customer service preferred
- Proficiency in English is a required
- Strong phone etiquette and communication skills
- Ability to effectively communicate with customers and co-workers
- Experience with upselling techniques is beneficial
- Skilled in data entry and maintaining customer databases

Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you have a passion for helping customers and thrive in a fast-paced environment, we would love to hear from you!

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Expected hours: 12 – 20 per week

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Commute:

• Des Moines, IA 50314 (Preferred)

Ability to Relocate:

• Des Moines, IA 50314: Relocate before starting work (Preferred)

Work Location: In person