3 Jobs
Compass Concierge Services is Hiring a FRONT DESK CONCIERGE Near Washington, DC
Job Description
JOB DESCRIPTION
Welcome candidates! Compass Concierge is now hiring Full- Time Concierge to act as the first point of contact between the apartment residents and the property management teams. We are looking for candidates to work 40-42 hours per week, have weekend availability, customer service experience and reliable transportation.
WHO YOU ARE
- A Strong Communicator. Your writing and speaking skills are clear and effective, helping you connect well with others.
- A Team Player. You are united with teammates in delivering the best experience to current and prospective residents.
- Organized. You are flexible and able to juggle personal interactions with teammates and residents smoothly.
- Caring. You put yourself in others' shoes and strive for positive outcomes.
- Motivated. You invest extra energy to reach your goals and create synergistic relationships with team members and residents.
- Solution-Oriented. You follow through on commitments, letting residents know that they matter.
QUALIFICATIONS
- Your writing and speaking skills are clear and effective, helping you connect well with others
- You put yourself in others' shoes and strive for positive outcomes.
- Motivated
- High school diploma or equivalent
- Available to work a flexible schedule, including weekends and holidays.
RESPONSIBILITIES
- As a Concierge, you will be responsible for providing superior customer service to our residents, allowing us to deliver on our resident commitments of exceptional move-in, total satisfaction, express service, and personal attention.
- Deliver an exceptional experience to every person, beginning with an unmatched first impression and building rapport with teammates, visitors, and current residents.
- Coordinate maintenance of office and amenity equipment including copiers, printers, resident business centers, fitness equipment, and resident lounge amenities
- Act as a liaison between residents and service team members regarding both routine and emergency maintenance requests and provide assistance in the follow-up process after work is completed on routine requests.
PREFERRED EXPERIENCE
- Five year customer service and/or administrative experience in a professional environment
- College degree or coursework
- Prior experience in front desk support (hotel concierge, office, or medical receptionist, etc); experience with leasing, sales or hospitality a plus
Company Description
Job Summary
Full Time
$32k-42k (estimate)
05/28/2024
06/15/2024
gotomycompass.com
Washington, DC
<25
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