As a Service Manager, you will manage the service activities for a busy commercial tire & service center. The Service Manager will be involved with the operation and maintenance of a commercial fleet repair and warehouse by performing the following duties personally or through subordinate supervisors.

Essential Duties and Responsibilities:
· Provide general supervision to inside and outside service technicians: mounting and balancing tires, repairing valve stems, etc.
· Running the service side of the business, dispatch, drive up, routing, inside selling, answering phones, inventory control.
· Communicate effectively with customers and employees in assessing customer needs.
· Meeting customer requirements for service in a timely manner.
· Ensure that work quality is maintained and tires correctly labeled.
· Quoting tire prices, including casing tradeins, accurately.
· Assist with the hiring and training of new Service Department employees.
· Provide backup to General Manager in-store operations.
· Assisting the General Manager in implementing programs and procedures to ensure the safety of associates and customers.
· Verifies equipment and merchandise on service trucks.
· Ensure that tools for shop and service trucks are replaced and/or repaired.
· Responsible for the accuracy of mileage, maintenance, and fuel consumption records on service vehicles.
· Ensures that all service vehicles have regular preventative maintenance and are in proper operating condition.
· Maintain reasonable inventory levels of supplies and materials to maintain uninterrupted production at varying seasonal demands.
· Maintain Hazardous Materials Book required by OSHA.
· Complete paperwork as required for inventory, payroll, accounting, etc.
· Ensure that general housekeeping responsibilities are performed.
· Excellent safety and attendance performance is expected.

Job Requirements :

· HS Diploma preferred. Some college or military education is preferred.
· Automotive or previous tire industry experience preferred in a service capacity
· Ability to apply basic math, reading, and writing skills
· Ability to communicate effectively with customers and coworkers

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Automotive repair: 3 years (Required)
• Customer service: 3 years (Required)

Work Location: In person