3 Jobs
Ampian HR is Hiring an Account Manager Near Sandy, UT
Have you been referred to as the “go-to” person in your organization?Do you have a knack for solving problems?Are you ready to make a change and work for a company that is on the cusp of tremendous growth? Job Summary:We are looking for “A Players”. The ideal candidate is upbeat, driven, dynamic, well-organized, has a passion for technology and thrives working in a fast-paced environment. The Account Manager is responsible for representing Ampian HR / Cavalry Ops and engaging with Key Accounts and "At-Risk" clients with a focus on strengthening client relations. This is a high-touch, rapport building position that requires strong communication skills (both verbal and written), as well as strong analytical and problem-solving skills, with a passion to give our clients the personal attention required.
Responsibilities and Outcomes:
- Establish and proactively work to improve client retention KPI metrics
- Establish and proactively work to improve Cavalry / AmpianHR Net Promotor Score
- Establish a regular client feedback model via surveys and other tools focused on identifying opportunities to create growth, improve client relations and identify potential service issues and / or opportunities for adoption / training on Cavalry Ops / AmpianHR Products.
- Help Create Growth for our clients by handling escalated issues and having the “hard” conversations with key contacts.
- Act as liaise with cross-functional internal teams to improve the entire customer experience with a specific focus on key accounts and “at-risk” clients.
- Preferred 3 years successful account management or account support role
- Demonstrated ability to influence through relationships, expertise and information
- Excellent presentation skills with the ability to adjust message to suit the audience.
- Confident and Fearless in professional social situations.
- Excellent verbal and written communication skills
- Strong track record of de-escalating issues and creating growth and loyalty through creative problem solving and proactive intervention.
- Previous experience working with client retention and net promoter score metrics and KPI’s
- Proven ability to create long-term, trusting relationships
- Proven track record of consistently exceeding company objectives and goals
- High energy, engaging and ability to Listen, empathize, and take appropriate action.
- Proven track record of demonstrating accountability and follow through on commitments and tasks
Job Summary
Full Time
$85k-117k (estimate)
04/19/2024
07/31/2024
ampianhr.com
Whittier, CA
<25
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The job skills required for Account Manager include Presentation, Account Management, Commitment, Written Communication, Communication Skills, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Manager positions, which can be used as a reference in future career path planning. As an Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Manager. You can explore the career advancement for an Account Manager below and select your interested title to get hiring information.
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