4 Jobs
Allstate- Sumner Insurance Group is Hiring an Insurance Customer Service Representative Near Hendersonville, TN
Job Description
Join Allstate - Sumner Insurance Group, a reputable insurance agency dedicated to providing exceptional service to customers in Tennessee and Kentucky. As a company that values in-person interaction, we prioritize building lasting relationships with our clients, ensuring their insurance needs are met with care and expertise. At the heart of our mission is a commitment to professionalism and a positive work environment, where employees are valued and encouraged to grow.
BenefitsAnnual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Paid Birthday Off
Team building Activities
Mentor Program
Community Involvement
Volunteer Projects
ResponsibilitiesClient Interaction: Engage with customers in a courteous and professional manner, addressing their inquiries and concerns effectively.
Policy Assistance: Assist clients with policy changes, coverage questions, and claim inquiries, ensuring accuracy and timely resolution of issues.
Documentation: Maintain detailed and organized records of client interactions, policies, and transactions to ensure smooth operations.
Problem Resolution: Identify and resolve customer issues promptly and efficiently, striving to exceed their expectations.
Product Knowledge: Stay up-to-date on insurance products and services offered, providing accurate information to clients.
RequirementsCommunication Skills: Strong verbal and written communication skills to interact effectively with customers and colleagues.
Customer Focus: A customer-centric approach with a genuine desire to assist clients and enhance their overall experience.
Organizational Skills: Ability to multitask, prioritize tasks, and manage time efficiently in a fast-paced environment.
Problem-Solving Skills: Proficient in identifying, analyzing, and resolving customer issues to ensure satisfaction and retention.
Team Player: Collaborative mindset with the ability to work well in a team-oriented setting, contributing to a positive work environment.
Job Summary
Full Time
$37k-47k (estimate)
06/02/2024
06/15/2024
The following is the career advancement route for Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative. You can explore the career advancement for an Insurance Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming an Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Insurance Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Insurance Customer Service Representative job description and responsibilities
An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.
01/17/2022: Norwich, CT
Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.
12/28/2021: Vineland, NJ
Completes customer’s transactional requests as provided by caller.
12/20/2021: Middlesex, NJ
Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.
02/11/2022: Portland, OR
Document their exchanges with clients, often using customer relationship management software.
12/22/2021: Helena, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Insurance Customer Service Representative jobs
Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.
03/08/2022: Portland, OR
An Insurance Customer Service Representative should have a good memory to remember details and data.
03/17/2022: Port Arthur, TX
They must be able to cope with a fast-paced work environment.
02/27/2022: Pierre, SD
Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.
02/16/2022: New London, CT
Should have the willingness to provide assistance.
01/09/2022: Rockford, IL
Step 3: View the best colleges and universities for Insurance Customer Service Representative.
