2 Jobs
Hotel Hermosa is Hiring a Night Auditor Near Hermosa Beach, CA
- Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.
- Communicate effectively with guests and fellow team members.
- Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied.
- Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability.
- Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out.
- Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing PHC’s reservation guideline. Accurately and professionally communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests.
- Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone.
- Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service.
- Control and balance cash and credit transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel policy.
- Run night audit final after ensuring all revenues are in balance nightly.
- Process all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by guests in a timely manner.
- Contribute to and maintain established information and communication sources such as department and front desk logbooks in order to enhance department communications and operations.
- Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
- Perform other duties as assigned, requested or deemed necessary by management.
Compensation: $18-$19 per hour
Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. We also encourage quarterly team building and giving back to the communities in which we work through regular volunteering, and select charity promotions throughout the year.
Experience
Required- Basic accounting, typing, cash handling, and computer skills
- Good verbal and written communication
- Ability to assist guests
- 2 year(s): Hotel front desk experience preferred
Job Summary
Full Time
Restaurants & Catering Services
$31k-38k (estimate)
06/02/2024
07/31/2024
hotelhermosa.com
HERMOSA BEACH, CA
25 - 50
Private
JED SANFORD
$10M - $50M
Restaurants & Catering Services
Related Companies
The job skills required for Night Auditor include Accounting, Written Communication, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Night Auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Night Auditor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Night Auditor positions, which can be used as a reference in future career path planning. As a Night Auditor, it can be promoted into senior positions as a Hotel Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Night Auditor. You can explore the career advancement for a Night Auditor below and select your interested title to get hiring information.
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