About the job Customer Service Representative $18/Hr

Now Hiring!
Recruiter: Nicole Rangel (559)712-9822 | nicole@stardomconsult.com
At Stardom Employment Consultants , we are the go-to staffing firm for all accounting, finance, and business office positions across California. Stardom has many exclusive client relationships and we have built a reputation for being able to identify the perfect candidates for even the most critical roles within their businesses. In fact, the majority of the positions we accept are not even advertised publicly. Currently, we are partnering with a respected company located in Fresno to find a skilled Customer Service Representative to join their team. Don't miss out on this exciting opportunity. Here are the details:
The Customer Service Representative will act as a liaison between the client and the customers to provide product knowledge and enrollment information. The ideal candidate must be able to adapt to new concepts quickly and execute creative and innovative ways to establish and improve the customer experience and assist in achieving designated sales goals.
Customer Service Representative Responsibilities:

• Identify customers' needs and promote all products and services to current and prospective customers

• Deliver an excellent customer experience by establishing a trusting relationship with prospective customers
• Assist the Accounting department with accounts payable and accounts receivable

• Assist the sales team with processing orders, communicating timelines, and escalating product or delivery issues

• Deliver in-person sales presentations on products and services and upsell as needed

• Participate in ongoing customer service, sales, and product knowledge meetings and training

• Provide feedback on the efficiency of the customer service process

• 0-3 years experience in customer service or sales preferred
• Accounts Payable
• Accounts Receivable

• High school diploma or GED required

• Excellent communication skills, grammar skills, and proficiency in writing

• Ability to manage multiple tasks
• Keen problem-solving skills and organizational expertise