Job Description
Association Management Center (AMC) is a trusted partner to more than 28 leading associations and professional societies. Our talented team of more than 150 professionals provides the day-to-day operational management our clients need to achieve their business goals. We are proud to support our clients in the impactful work they do and to create a workplace in which all are welcomed and celebrated for the diverse skills, experiences, and backgrounds they bring. At AMC, you'll join a dynamic team of collaborative, innovative, and supportive professionals and have the opportunity to 'Achieve What You Believe.'
Association Management Center seeks an Operations Coordinator to join our team. This role will support our client, Association of Rehabilitation Nurses, ARN. This role focuses on ensuring operational excellence through communication, technology utilization, and adherence to protocols.
The ideal candidate will possess critical thinking, project management, and time-management skills to handle multiple tasks across operations, membership, and certification simultaneously. We are looking for a detail-oriented professional with excellent administrative support skills who is proactive and organized.
Role Responsibilities
OPERATIONS

• Support the operations of the Board of Directors including coordination of meetings, call for nominations, and board travel.
• Support committees as assigned including coordination of meetings and general committee work.
• Process weekly accounts payable, expense reports, invoices, and credit cards, assigning them to appropriate budget items and identifying and investigating issues.
• Produce analytics, metrics, timelines and evaluations as needed.
• Perform other operational tasks as assigned.

MEMBERSHIP

• Administer annual membership calls including calls for volunteers, nominations and awards.
• Provide support to the Marketing and Membership manager with ARN Chapters.
• Generate, track, and analyze monthly reports on membership and marketing activities.
• Support Marketing Manager with eblasts, advertisements, updates to the web and social media sites, etc.

CERTIFICATION

• Manage day-to-day operations of client certification program.
• Acts as main liaison with certification testing company including coordinating all examination development and administration activities.
• Coordinates with volunteer leadership to manage committees and RNCB.
• Coordinate tasks that ensure RNCB's compliance with ABNSC to offer certification.

Experience and Skills

• Bachelor's degree
• 1-3 years office administration, customer service experience a plus
• Technology: Microsoft suite - Excel, Word, PowerPoint, proficiency in online web-apps such as SurveyMonkey, Doodle, and other client-specific databases
• Team player with exceptional time management skills
• Ability to keep track of multiple projects at once
• Ability to travel out of state and overnight 1-2 times per year
• Physical: Sitting, Walking, Standing, Manual Dexterity, Hearing and Seeing.

Association Management Center is an equal opportunity employer. We are committed to building a diverse team in which all employees are welcomed, valued and respected for their individual strengths, perspectives, and contributions.
Disclaimer The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.