Association Management Center seeks a Certification Coordinator to join our team. The Certification Coordinator is responsible for coordinating, implementing, and administering all aspects of the day-to-day operations of the Association of Rehabilitation Nurses (ARN) and American Society for Bioethics and Humanities (ASBH) certification programs. The Certification Coordinator will have a dual reporting relationship to both client teams.

Responsibilities

• Support day-to-day operations of client certification program including, but not limited to
  • examination and renewal application management and processing
  • candidate/certificant communication and follow-up
  • volunteer management and recruitment
  • policy development and implementation
  • quality assurance
  • website updates
• Oversee and support accreditation process, including application/reapplication, and yearly compliance reporting.
• Act as main liaison with testing company including coordinating all examination development and administration activities.
• Coordinate with volunteer leadership to prepare meeting agendas, develop supporting materials, attend board meetings, and provide reports as required.
• Assist in the development and monitoring of annual certification program budget.
• Coordinate with marketing staff for the ongoing promotion of certification program.
• Ensure that new certificant and renewing certificant information is entered into appropriate databases.
• Work with exam, item writing and other certification committees.
• Liaison with member services and is available for calls regarding certification.

• Bachelor’s degree.
• Excellent interpersonal and communication skills.
• Problem solving, decision making, time management, project management, organization.
• Professionalism: Good judgment, ability to interact with all levels of staff and vendors, appropriate demeanor and appearance, confidence, coach and mentor to other team members.
• Proactive customer service attitude and skills: Team player, commitment, patience, enthusiasm, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness.
• Ability to organize and manage multiple projects/priorities.
• Ability to think ahead and plan over a one to three-year time span.
• Intermediate computer proficiency.
• Commitment to organizational values.
• Ability to travel out of state and overnight up to 2 - 4 times per year.

Association Management Center is an equal opportunity employer. We are committed to building a diverse team in which all employees are welcomed, valued and respected for their individual strengths, perspectives, and contributions.

Disclaimer The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

From: Association Management Center