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MOKAN DIAL INC.
LOCATION: LOUISBURG, KS
MARKET: TELECOMMUNICATIONS & INTERNET SERVICE PROVIDER
BENEFITS: HEALTH/DENTAL/VISION INSURANCE, 401K MATCHING SAVINGS PLAN, PERSONAL LEAVE
Customer Service Representative Job Responsibilities:
Serves customers by providing product and service
Attracts potential customers by answering product and service
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Customer Service Representative Qualifications / Skills:
Customer service
Product knowledge
Market knowledge
Quality focus
Problem solving
Documentation skills
Phone skills
Listening
Resolving conflict
Analyzing information
Multi-tasking
Experience Requirements:
Familiarity with various billing systems, Excel and Microsoft office software a plus
Previous experience in a billing system, especially in customer account setup/updating, preferred but not required
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
Telecommunications
$36k-45k (estimate)
03/12/2024
07/08/2024
mokandial.net
Louisburg, KS
<25
Telecommunications
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Products and Services, Microsoft Office, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.