1 Olympic Staffing Services Job near me
Olympic Staffing Services is Hiring a Customer Care Specialist Near Chino, CA
Customer Care Specialist $20 an hour
Temp to Regular Hire Monday-Friday, 8:00 a.m. to 4:30 p.m.
Role and Responsibilities
- The Service Support Advocate is to provide quality service to ensure customer satisfaction and build brand loyalty.
- This position requires a high energy level, strong administrative skills with emphasis on organizational abilities, interpersonal communications, and customer service skills.
- Answering inquires and providing resolutions thru contact via telephone (queue), email (multiple email points), on-line chat and other electronic points of contact.
- Follow up is essential and INTENSE! The ideal candidate will need to be organized and able to handle multiple cases and tasks simultaneously.
- Excellent administrative skills are a must.
- Proficiency with MS Outlook, Word and Excel required, other web-based platform systems experience preferred.
- Candidate will take ownership of service calls, escalating issues to supervisors and technicians as needed.
- Contact customer to communicate status changes. Professionally field customer complaints and attempt to resolve, involving supervisor when necessary.
- Know and use formal and informal channels to achieve faster work results for the team.
- Exercise independent discretion and judgment to solve problems regarding the daily administrative requirements.
- Maintain and organize department records.
- Must have a positive attitude, ability to learn quickly, able to work under pressure.
- A team spirit of cooperation and understanding that business needs will at times need to take precedent over individual desires.
- Dependability in performance and attendance are essential.
Qualifications and Education Requirements
- 2 years administrative and/or customer service experience-
- Strong PC literacy, advanced skills in Microsoft Outlook, Word, and Excel
- Excellent verbal and written communication skills.
Job Type: Full-time
Pay: $19.50 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
Shift:
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
Work Location: In person
Job Summary
Full Time
Business Services
$44k-55k (estimate)
09/27/2023
07/18/2024
olystaffing.com
ARCADIA, CA
<25
1983
BRIAN LAMP
<$5M
Business Services
Related Companies
About Olympic Staffing Services
Since 1983, Olympic Staffing Services has served the greater Los Angeles, Orange County, and Inland Empire areas with our unique formula of highly qualified employees and personalized service. By utilizing Olympic Staffing Services you will benefit from trained and experienced staffing associates that can become a key asset to your company's success. Today's successful businesses are often defined by the speed at which they apply talented staff to accomplish business objectives. Moving quickly demands a flexible workforce, and Olympic is here to deliver. Through our network of offices, we main ...
tain a large database of Olympic staffing associates that have been qualified through our extensive skill testing, interviews, reference checks, and 'on the job' performance appraisals. Our 35 years of experience is utilized every time you pick up your telephone and call us for your staffing needs. To us, productivity is a solution, not a goal. A quick and accurate response is what you can expect from Olympic Staffing Services.
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The job skills required for Customer Care Specialist include Customer Service, Customer Care, Written Communication, Customer Satisfaction, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Specialist positions, which can be used as a reference in future career path planning. As a Customer Care Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Specialist. You can explore the career advancement for a Customer Care Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Specialist jobs
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Step 3: View the best colleges and universities for Customer Care Specialist.
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