3 CATIC Jobs near me
CATIC is Hiring a Customer Service Representative Near Rocky Hill, CT
- Answer telephone calls within 15 seconds and greet caller in a professional, friendly manner.
- Make an initial determination about agent request – service center call or transfer call.
- Complete requests for rate quotes, insured closing letters, title orders, limited search authorizations, supply orders, Closing Protection Letters, including any follow-up.
- Attend Webinars and trainings geared towards understanding policy preparation and title services.
- Support Agent Services and Title Services, as needed.
- Assist Title Services with title search order assignments and quality control.
- Assist with Form 1099s Service.
- Completely familiarize self with Company’s top agents and staffs in order to provide a high level of service.
- Process flood certification and place with the third-party vendor.
- Recommend system and product enhancements.
- Compliance and adherence at all times with the organization’s Code of Ethics and Conduct as well as all of our company policies.
- Assist other areas of the company as necessary.
- Perform other duties as assigned.
- Must be able to handle pressure and have a cooperative, positive, team attitude.
- Must be customer service oriented with excellent interpersonal and communication skills, as well as written skills.
- Must be dependable, detail oriented, organized.
- Must be able to multi-task and be a team player.
- Must have basic arithmetic skills and the ability to use a calculator.
- Must be able to use multiple computer programs at once.
- 2 years experience as a real estate paralegal in Connecticut or title insurance professional.
- 2 years experience in a customer service environment.
- Proficiency with Microsoft Office software, including Excel. Powerpoint is a plus.
Job Summary
Full Time
Wholesale
$41k-51k (estimate)
05/18/2024
07/17/2024
catic.com
XIWUHAO, BEIJING
500 - 1,000
1966
Private
YU LIU
$50M - $200M
Wholesale
Related Companies
The job skills required for Customer Service Representative include Customer Service, Communication Skills, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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