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Flexaust, a multinational hose and ducting manufacturer, is looking for a full-time customer service representative in their Burlington, NC facility.
Job Description
The ideal candidate will have strong organizational skills and the ability to work independently handling various responsibilities with competing priorities as well as excellent customer service skills. Must be detail oriented, demonstrate professional manners and effectively communicate when interacting with fellow employees and customers.
Responsibilities of the position include, but are not limited to, the following.
· Be the 1st point of contact with prospective and current customers
· Enter customer PO’s efficiently and error-free
· Provide customers with product and service information
· Troubleshoot customer issues and product concerns
· Resolve product and service issues
· Initiate and issue return requests to customers
· Enter and update quotations
· Maintain customer accounts
· Acquire and process information to set up new customers
Education and Requirements
· High School Diploma; Associate’s or Bachelor’s degree preferred
· Must have B to B customer service or sales experience
· Must be able to read, write and clearly communicate with poise and confidence
· Must be able to speak in English over the phone and in person with customers and fellow employees
· Knowledgeable with MS Windows, Excel, Word (MS Dynamics and Adobe a plus)
· Knowledgeable with Salesforce a plus
· Eligible to work in NC
This is a full time; 8:00 AM – 5:00 PM position located in Burlington, NC.
Full Time
Durable Manufacturing
$33k-42k (estimate)
02/11/2024
11/24/2024
flexaust.com
AMESBURY, MA
200 - 500
1938
DAN DOUMANI
$50M - $200M
Durable Manufacturing
Flexaust manufactures durable, long lasting flexible hose and ducting for industrial & commercial applications. Used in applications involving air, fume, dust, light weight material handling, industrial and commercial vacuum. Flexaust offers the largest selection of hose & ducting products including wire reinforced coated fabric hose, thermoplastic rubber, wire reinforced plastic hose, hand bendable metal ducting, all plastic wet or dry vacuum hose, blow molded hose, commercial vacuum hose.
The job skills required for Customer Service Representative include Customer Service, Products and Services, Communicates Effectively, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.