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Description
Why BirdEye?
Once upon a time, local businesses could attract customers through advertising and word of mouth. However, that has all changed. Today consumers choose where to spend their money based on online reputation and digital experiences. Modern companies must deliver exceptional experiences that create repeat customers and need a platform that can do this at scale. Local businesses often need help to overcome the complexity and inefficiencies of using multiple applications to manage and optimize their marketing and customer experience operations. Their use of fragmented point solutions keeps them from achieving true customer insights and acting upon them in real time.
This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 120,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
Birdeye is the leading all-in-one platform trusted by over 120,000 businesses of all sizes to manage online reputation, connect with customers, and generate insights. Founded in 2012 by Naveen (the 2021 EY Entrepreneur of the Year) and Neeraj Gupta, Birdeye is based in Palo Alto, CA, and backed by investors Marc Benioff, Jerry Yang, and Accel-KKR. Learn more at birdeye.com.
What You'll Do:
As an Account Executive, you will be responsible for building strong relationships with small businesses, understanding their unique challenges and needs, and presenting tailored solutions to help them enhance their online reputation, manage customer feedback, and improve their overall customer experience. You will leverage your strong sales skills, industry knowledge, and the value proposition of Birdeye's platform to drive new business acquisition.
Responsibilities
Requirements
Why You'll Join Us:
At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and, most importantly, our customers. Our quality is world-class. We deliver what we commit to, roll our sleeves, and get work done.
Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times.
Full Time
$78k-105k (estimate)
04/03/2024
06/02/2024
birdeye.com
Palo Alto, CA
1,000 - 3,000
The job skills required for Account Executive, Small Business include Cold Calling, Building Relationships, Communicates Effectively, Insight, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Executive, Small Business. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Executive, Small Business. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Executive, Small Business positions, which can be used as a reference in future career path planning. As an Account Executive, Small Business, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Executive, Small Business. You can explore the career advancement for an Account Executive, Small Business below and select your interested title to get hiring information.