Hupp Family Financial Inc is Hiring a Customer Service Representative Near Oswego, IL
Job Description
Join Hupp Family Financial Inc, an esteemed financial services company based in Oswego, Illinois, known for its commitment to customer satisfaction and excellence in all aspects of financial planning. At Hupp Family Financial, we believe in fostering close relationships with our clients and providing exceptional service to meet their needs effectively. As a Customer Service Representative, you will be an integral part of our team, working collaboratively to ensure our clients receive the highest level of support and satisfaction.
BenefitsAnnual Base Salary Based on Experience
Paid Time Off (PTO)
Mon-Fri Schedule
Evenings Off
Health Insurance
ResponsibilitiesClient Interaction: Engage with customers in a friendly and professional manner, addressing their needs and concerns effectively.Issue Resolution: Handle customer inquiries and complaints promptly and efficiently, striving to achieve customer satisfaction.Account Management: Maintain accurate customer records and update information as needed.Product Knowledge: Develop a comprehensive understanding of our financial products and services to assist customers effectively.Quality Assurance: Ensure the delivery of high-quality service that aligns with our company standards.Continuous Improvement: Seek opportunities for personal and professional growth to enhance your performance and contribute to the team's success.
RequirementsCommunication Skills: Excellent verbal and written communication skills to interact effectively with clients and team members.
Customer Focus: Strong customer service orientation with a genuine desire to assist and support clients.
Detail-Oriented: Ability to pay close attention to details while multitasking in a fast-paced customer service environment.
Interpersonal Skills: Capable of building rapport and relationships with clients and colleagues.
Adaptability: Willingness to learn and adapt to new processes and procedures in a customer-focused service role.
Professionalism: Demonstrate a high level of professionalism, integrity, and ethical conduct in all interactions.
Job Summary
Full Time
$37k-47k (estimate)
06/10/2024
06/26/2024
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
