Food Runner - Oak & Amber Steakhouse

About Zachry Hospitality

Based in San Antonio, Texas, Zachry Hospitality is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hospitality, we are committed to extraordinary service tailored to the specific needs of the market and our guests. From developing new hotel assets and renovating existing properties to owning and operating profitably managed assets, Zachry remains dedicated to the core values of our long history of success:

We are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

Together We Can Do Great Things®  Every Person Matters®   This Is More Than A Job®

The Monarch San Antonio - A Legacy of Service and Sophistication

The Monarch San Antonio, part of the Curio Collection by Hilton, is a 200-room, 17-story boutique hotel located in the Hemisfair District of downtown San Antonio. It is set to open in early 2026 and is inspired by the Monarch butterfly that migrates through the region each winter. The hotel will feature a full-service spa, a terrace pool, and five food and beverage concepts, including a rooftop restaurant and bar.

Just steps from the iconic River Walk and The Alamo, The Monarch will offer more than a place to stay. It will be a place to belong, to connect, and to be inspired.

At The Monarch San Antonio, our purpose is expressed through service - gracious, genuine, and unforgettable. Much like the city we call home, we believe in honoring tradition while embracing modern elegance. Every detail, every interaction, and every experience is designed to reflect the spirit of San Antonio and the dignity of service.

As we prepare to open our doors, we are building a team dedicated to excellence, passionate about hospitality, and driven by purpose. Together, we will create exceptional moments and lasting impressions for every guest who walks through our doors.

Position Overview

The Food Runner at Oak & Amber Steakhouse is responsible for supporting seamless food delivery and service execution while maintaining the elevated presentation standards of a luxury steakhouse. This role works closely with culinary and service teams to ensure dishes are delivered accurately, efficiently, and with proper presentation.

Essential Functions

Food Delivery and Presentation

• Deliver food from the kitchen to guests promptly and accurately.
• Ensure all dishes meet presentation and quality standards before delivery.
• Communicate with culinary team regarding order readiness and special requests.
• Support timing and pacing of courses during service.

Service Support

• Assist Front Waiters and Back Waiters during service periods.
• Respond quickly to table needs and service requests.
• Clear and reset tables as needed to support service flow.
• Maintain awareness of dining room activity and guest pacing.

Operational Responsibilities

• Maintain cleanliness and organization of expo and service areas.
• Assist with restocking service stations and supplies.
• Support opening and closing side work duties.
• Communicate effectively with service and culinary teams.

Teamwork and Professionalism

• Work collaboratively with kitchen, service, and support teams.
• Maintain a professional appearance and positive attitude.
• Demonstrate reliability, urgency, and attention to detail.
• Accept coaching and feedback to support continuous improvement.

Compliance and Safety

• Follow all health, safety, sanitation, and food handling standards.
• Adhere to company policies and brand standards.
• Maintain a safe and clean work environment.

Other Duties

• Perform additional responsibilities as assigned by restaurant leadership.
• Maintain availability for evenings, weekends, and holidays.

Physical & Working Conditions

•  Must be able to stand for extended periods and work in a fast-paced kitchen environment.
•  Flexible schedule including weekends, holidays, and special events. 

Qualifications

• Previous restaurant or kitchen experience preferred but not required.
• Ability to work efficiently in a fast-paced environment.
• Strong sense of urgency and attention to detail.
• Positive attitude and willingness to learn.
• Food and Alcohol Service Certifications required.