What are the responsibilities and job description for the Wireless Sales Associate position at Whole Team Innovation?
Whole Team Innovations is expanding in Downers Grove and is hiring a full time Wireless Sales Associate to support our customer engagement and sales initiatives.
In this entry-level, customer-facing position, you will speak with customers in person, learn about their wireless and internet needs, explain available products and service options, and help them select solutions that fit their preferences and budget.
This is a full-time, on-site opportunity involving direct customer interaction at assigned locations throughout the local market. No previous wireless or telecommunications experience is required. We provide product knowledge support, ongoing coaching, and hands-on experience to help new team members become confident in the role.
Wireless Sales Associate Responsibilities
- Speak with customers face-to-face to understand their wireless, mobile, internet, and connectivity needs
- Explain available devices, service plans, upgrades, promotions, and account options
- Recommend products and services based on each customer’s needs and preferences
- Assist with account setup, service enrollment, activations, upgrades, and order processing
- Answer customer questions clearly and provide accurate product and pricing information
- Deliver a professional and positive customer experience throughout each interaction
- Build customer relationships through effective communication and appropriate follow-up
- Stay informed about wireless products, technology updates, promotions, and service changes
- Maintain accurate records of customer interactions, enrollments, and sales activity
- Work toward individual and team performance goals
- Follow company procedures and client guidelines when handling customer information
- Represent Whole Team Innovations and its clients with professionalism and integrity
Wireless Sales Associate Qualifications
- Strong communication and interpersonal skills
- A friendly, professional, and customer-focused approach
- Confidence speaking with customers in person
- A willingness to learn about wireless products, technology, and service options
- The ability to stay organized and manage multiple customer interactions
- A dependable work ethic and consistent attendance
- The ability to work independently while contributing to a team
- Full-time availability for an on-site position in Downers Grove
- Reliable transportation to the office and assigned local customer locations
- Eligibility to work in the United States
This opportunity may be a good fit for someone who enjoys working with people, learning about technology, explaining products, and helping customers make informed decisions.
Candidates beginning a career in sales are encouraged to apply, as are applicants transferring experience from customer service, hospitality, restaurants, retail, promotions, or other people-focused environments.
Apply today for consideration.
Pay: $975.00 - $1,350.00 per week
Benefits:
- Employee discount
Application Question(s):
- What's the best phone number our hiring team can reach you at?
Work Location: On the road
Salary : $975 - $1,350