AT&T Team Member

Whole Team Innovations is hiring a motivated and customer-focused AT&T Team Member to join our growing team in Chicago.

In this position, you will meet with customers face-to-face, learn about their wireless and internet needs, explain available AT&T products and services, and help customers choose options that fit their preferences and budget.

This is a full-time, in-person opportunity for someone interested in wireless sales, customer service, telecommunications, mobile technology, account services, and customer engagement. Previous wireless or sales experience is helpful but not required. New team members receive hands-on onboarding, product education, and ongoing coaching.

Responsibilities of the AT&T Team Member:

• Speak with customers in person to understand their wireless, mobile, internet, and connectivity needs
• Explain AT&T wireless plans, devices, upgrades, internet services, features, and current promotions
• Help customers compare available products and select appropriate service options
• Answer questions about devices, pricing, account options, service plans, and promotions
• Assist with new service enrollments, account updates, upgrades, activations, and order processing
• Provide accurate information and professional customer service throughout each interaction
• Build positive customer relationships through clear communication and personalized support
• Maintain accurate customer, sales, and account records
• Stay informed about wireless technology, product updates, and current service offerings
• Follow company procedures and client guidelines when handling customer information
• Participate in team meetings, product education, coaching, and professional development
• Contribute to individual and team performance goals
• Represent Whole Team Innovations and its clients with professionalism and integrity

Qualifications of the AT&T Team Member:

• Must be at least 18 years old
• Full-time availability for an on-site position in Chicago
• Reliable transportation to the office and assigned local work locations
• Strong verbal communication and active-listening skills
• A friendly, professional, and customer-focused approach
• Confidence speaking with customers face-to-face
• Ability to stay organized and manage multiple responsibilities
• Dependable attendance and a strong work ethic
• Ability to work independently while contributing to a team
• Willingness to learn, accept feedback, and develop new skills
• Interest in wireless technology, telecommunications, customer service, or sales

This position may be a strong fit for recent graduates, early-career applicants, customer service professionals, hospitality employees, retail associates, restaurant team members, and individuals interested in entering the wireless or telecommunications industry.

Submit your application and current resume for consideration. Qualified applicants will be contacted regarding the next step in the interview process.

Pay: $1,000.00 - $1,400.00 per week

Benefits:

• Employee discount
• Paid time off
• Paid training

Work Location: On the road

Salary : $1,000 - $1,400