HOUSEKEEPING MANAGER

COME JOIN US. Grow You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Teamwork Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Culture You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. WE LOVE OUR WORK. Compliance Knowledge of and compliance with all safety and health standards set by OSHA and local Health Department. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. Goals Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. Responsible for the overall achievement of department customer service goals. Management Responsible for supervising and managing staff in the Hotel Housekeeping department. Customer Service Ensures customer service standards are followed by all team members and addresses issues as they arise. Consulting Monitors and makes recommendations on all housekeeping related contracts. Create Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. Reporting Reports all maintenance problems and assures protection of all hotel property for possible damage. Budget Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. BRING US YOUR BEST. Analysis Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Effective communication skills (verbal, written, and presentation). Evaluates team members within department and delivers constructive feedback to employees in regards to performance. Communication Must be well organized and have strong communication skills.Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. Training Responsible for staff development and training programs. Must successfully complete Alcohol Awareness Training. License Employee must be able to qualify for licenses and permits required by federal, state and local regulations. Must possess a valid driver’s license and have acceptable driving history as determined by Penn Entertainment’s auto insurance carrier. Knowledge The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Consulting Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. Solutions Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Degree Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university; or four years of related experience; or equivalent combination of experience/education is preferred. ABOUT US At PENN Entertainment, you’ll be a part of an exciting fast-paced industry. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance. Legal Disclaimer: Equal Opportunity Employer photo_library +12 Photos APPLY NOW