Order Entry Specialist

Summary:

The Order Entry Specialist is responsible for accurately receiving and entering customer orders submitted by phone or email. This role ensures orders are processed efficiently and delivered on time, supporting both customer satisfaction and internal operations.

Key Responsibilities:

• Receive and enter customer orders via email and phone

• Verify order accuracy, pricing, and availability

• Coordinate with production and shipping to meet delivery timelines

• Communicate with customers regarding order status or issues

• Maintain accurate order records in the ERP or order management system

Qualifications:

• High school diploma or equivalent; some college preferred

• 1-2 years of experience in order entry or customer service (manufacturing/distribution preferred)

• Strong data entry and communication skills

• Experience with ERP or order processing systems

• Detail-oriented and organized
  

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.