Learning Management System Administrator

Title: LMS Administrator SuccessFactors LMS | Applications Support Specialist | Learning Management System Administrator

Location: Hybrid (King of Prussia, PA up to 3x/week) OR Remote (Eastern/Central Time Zone)

Duration: Contract (04/13/2026 07/31/2026)

Jd

LMS Administrator supporting SAP SuccessFactors LMS operations, including course administration, learning management, reporting, troubleshooting, and LMS support for Commercial training programs.

Roles & Responsibilities

• Administer SAP SuccessFactors LMS including course setup, curricula management, and learning plan configuration
• Create, update, and maintain training items, content objects, curricula, and assignment profiles in LMS
• Manage LMS enrollments, completions, equivalencies, approvals, and session scheduling within SuccessFactors LMS
• Configure assignment rules, target audiences, and learning assignments for Commercial learners
• Troubleshoot LMS issues related to user access, course assignments, completions, and system functionality
• Process and track LMS requests via ServiceNow and SharePoint; escalate complex LMS or system issues to HRIS/IT teams
• Generate LMS reports, compliance reports, and completion reports; perform data extraction, validation, and analysis using Excel
• Support deployment of training initiatives including curricula launches and learning campaigns
• Collaborate with Commercial Training teams, LMS administrators, IT support, and cross-functional stakeholders
• Maintain LMS documentation, SOP adherence, job aids, and knowledge articles to ensure audit readiness and compliance
  
  

Skills

• SAP SuccessFactors LMS, SuccessFactors Learning Management System, LMS Administration, LMS Support
• LMS Configuration, Course Setup, Curriculum Management, Learning Plans, Assignment Profiles
• Plateau LMS exposure, SuccessFactors Plateau components
• LMS Troubleshooting, User Access Issues, Assignment Issues, Completion Tracking
• LMS Reporting, Compliance Reporting, Data Validation, Data Quality, Excel Data Analysis
• ServiceNow, SharePoint, Microsoft Teams for request tracking and documentation
• SCORM, AICC, eLearning content standards, content packaging, LMS content testing
• GxP compliance, regulated environments, learning compliance, audit readiness
• Power BI, reporting tools, data visualization (preferred)
• Strong customer support, stakeholder communication, multi-tasking, attention to detail
  
  

Qualification

• Bachelor's degree or equivalent experience
• 2 4 years of LMS administration or application support experience
• Hands-on experience with SAP SuccessFactors LMS required
• Experience troubleshooting LMS issues and supporting learning operations
• Familiarity with regulated or compliance-driven environments preferred