What are the responsibilities and job description for the Temporary Medical Enrollment Specialist position at Trinity Employment Specialists?
Temporary Medicaid Enrollment Specialist (MUST BE ABLE TO START RIGHT AWAY)
Location: 2029 S. Sheridan Rd., Tulsa, OK 74112 (Onsite)
Pay Rate: $18.00/hour
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Assignment Length: 6 months (potential to extend up to 8 months)
Position Overview
We are seeking four temporary team members for a Medicaid Enrollment Project. This role will focus on contacting clients by phone and assisting them with the Medicaid application process through the State.
This position is ideal for candidates who are comfortable being on the phone throughout the day, can stay focused in a task-oriented environment, and are detail-oriented when completing follow-up work.
Training will be provided, and the process is straightforward once learned.
Key Responsibilities
- Make outbound calls to clients regarding Medicaid enrollment
- Guide clients through the Medicaid application process
- Follow up on incomplete applications and required documentation
- Document interactions and maintain accurate records
- Ensure tasks are completed thoroughly and efficiently
Qualifications
- Prior experience in a medical admin position required (insurance verification, phone etiquette, customer service, patient account rep)
- Experience in medical office, healthcare administration, or call center environment is a plus
- Strong phone communication skills
- Ability to remain focused while working on repetitive tasks
- Detail-oriented and organized
- Comfortable working onsite
Additional Information
- This is a temporary assignment expected to last 6 months, with potential extension up to 8 months.
- Four positions are available.
- Candidates should be able to start quickly.
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* Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
* Interview patients or their representatives to identify problems relating to care.
* Refer patients to appropriate health care services or resources.
* Maintain knowledge of community services and resources available to patients.
* Explain policies, procedures, or services to patients using medical or administrative knowledge.