What are the responsibilities and job description for the Assistant Manager Restaurant - The Coffee Shop position at Treasure Island Hotel & Casino?
Specific Job Functions
- Constantly monitor service levels on the dining room floor and adjust staffing as needed.
- Maintain Food Line Check to constantly ensure ticket times meet property established standards.
- Complete paperwork, daily reports and all other necessary financial analysis for the restaurant.
- Ensure guest satisfaction by approaching every table and making sure the guest dining expectations have been achieved.
- Order products and supplies for the restaurant.
- Complete dinner reservations for guests.
- Conduct daily pre-shift meetings and regular staff training meetings.
- Manage and lead staff including hiring, scheduling, employee counseling and commendations.
- Train all employees on steps of service, sequence of service and hold them accountable to the standards.
- Ensure daily operational tasks are performed and completed.
- Ensure equipment is in working order.
- Ensure areas of the restaurant are constantly maintained for cleanliness.
- Practice necessary sanitation methods to ensure food safety standards are followed.
- Communicate via e-mail in a professional manner and follow computer use guidelines.
- Ensure necessary tools are provided to staff.
- Ensure adequate staffing levels are maintained and control budgeted labor costs.
- Ensure departmental and company policies are followed.
- Assist Manager in achieving service, financial and human resource goals set forth by the property executives.
- Perform all duties as deemed necessary for the success of the department..
- Two years prior high-volume restaurant Assistant Manager or Supervisory experience required.
- Communicate effectively in English both verbally and written forms.
- Must possess basic computer skills including Word, Excel, Outlook and Access.
- College degree preferred.
- Mandatory testing on restaurant menu knowledge (Information will be provided).