Assistant Coffee Shop Manager

Job Overview:
We are looking for a motivated Assistant Manager who thrives in a fast-paced, team-focused environment. This role is perfect for someone who enjoys leading by example, supporting daily operations, and helping create an exceptional experience for both customers and staff!

Duties:

• Assisting with all aspects of the hiring and training of new employees
• Ensuring the shop remains clean and up kept at all times
• Assisting the General Manager with errands and proper money handling
• Managing the weekly schedule for staff
• Creating content and posting to social media weekly to help boost sales
• Assist in training new hires and existing employees
• Ensure that all employees are following rules, recipes and customer service standards while setting a good example yourself
• Ensuring staff is following protocols while directly reporting to the General Manager
• Assist with planning events and promoting said events on social media
• Assisting with the conduction of staff meetings
• Managing time off requests from staff
• Helping supervise artist transactions, and monthly payments.
• Occasionally assisting with ordering when the general manager is out
• Ensuring food and supplies are put away properly and up to code, while ensuring that inventory is being monitored and reported properly and accurately
• Making quality drinks to the highest of standards

Qualifications:

• At least 2 years of proven barista experience
• Strong leadership skills with at least 2 years of team management and supervising experience preferably in a cafe', retail, or restaurant setting
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
• Proficiency in math, cash handling, and POS systems
• Skilled in customer service and hospitality
• Experience in hiring, training, and coaching employees
• Exceptional communication skills—both verbal and written—along with phone etiquette expertise
• Ability to perform math calculations accurately; strong organizational skills for stock management
• Marketing and social media experience on Instagram, Facebook, and Tiktok is a plus
• Excellent interpersonal skills

We believe work should be both rewarding and enjoyable. Our shop is built on teamwork, respect, and a shared passion for creating a welcoming experience for both customers and staff. As an Assistant Manager, you'll have the opportunity to grow your leadership skills, make a meaningful impact, and be part of a supportive, collaborative environment where your contributions truly matter. If you enjoy working with great people, solving challenges together, and helping a team succeed, we'd love to meet you.

Pay: $20.00 - $23.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Application Question(s):

• Do you have any social media and/or marketing experience?

Experience:

• Barista: 2 years (Required)
• Management and Team Leadership : 2 years (Required)

Work Location: In person

Salary : $20 - $23