Director of Crew Scheduling

About the Opportunity

We are seeking an experienced Director of Crew Scheduling to lead and elevate crew scheduling operations for a forward-thinking aviation organization. This leadership role is ideal for professionals who thrive in fast-paced environments and are passionate about safety, reliability, and operational excellence. You will guide a high-performing team, oversee complex scheduling operations, and play a key role in ensuring regulatory compliance and operational efficiency across the network.

Key Responsibilities:

• Oversee daily crew scheduling activities in compliance with FAA regulations, CBAs, and company policies.
• Establish and drive strategic goals for the Crew Scheduling team.
• Identify, communicate, and escalate operational disruptions in a timely manner.
• Partner with the Director of the Integrated Operations Center (IOC) to manage irregular operations and recovery plans.
• Develop and maintain monthly staffing grids to optimize crew resources.
• Build strong working relationships with union leadership.
• Represent the company on the ALPA/AFA Grievance Review Committee.
• Support contract negotiations and analyze proposed contractual changes.
• Foster cross-functional collaboration to enhance operational performance.
• Maintain and update Crew Scheduling Policies and Procedures Manuals.
• Confirm monthly hotel bookings and coordinate additional accommodations as required.
• Lead the development and enhancement of crew scheduling systems, tools, and applications.
• Mentor, train, and evaluate team members to ensure high performance.
• Promote a strong customer service culture among crew members.
• Oversee scheduling and reporting system effectiveness.
• Develop pay-related procedures in coordination with Crew Pay.
• Ensure compliance with Security and Safety Management Systems (SMS).

Requirements:

• High school diploma or equivalent required; bachelor’s degree preferred.
• Proven experience in crew scheduling or crew planning, including leadership responsibility.
• Strong verbal and written communication skills.
• Proficiency with crew management systems and Microsoft Office.
• Ability to read, write, and speak English.
• Authorization to work in the United States required.

Benefits & Perks:

• Travel privileges on the American Airlines global network.
• Generous vacation time.
• 401(k) with company match.
• Profit-sharing and bonus opportunities through AAG.
• Multiple nationwide health plan options.
• Dental and vision coverage.
• Healthcare navigation and billing support services.
• 24/7 virtual urgent care.
• Family planning and fertility benefits.
• LGBTQ inclusive and gender-affirming care.
• Company-paid life, AD&D, short-term, and long-term disability insurance.
• Health and Dependent Care Flexible Spending Accounts.
• Comprehensive Employee Assistance Program.

Why Apply Through Total Aviation Staffing?

Total Aviation Staffing connects aviation professionals with top-tier opportunities across the industry, including:

• Commercial Aviation – Passenger airlines, cargo operations, and aircraft leasing.
• Business & General Aviation – Corporate jets, charter services, and private aviation.
• MRO & Aftermarket Services – Maintenance, repair, overhaul, and parts distribution.
• Aerospace & Defense – Military aviation, space systems, and defense programs.
• Aviation Technology & Manufacturing – OEMs, avionics, propulsion, and emerging technologies.

Even if this role isn’t the perfect fit, applying with us gives you access to exclusive opportunities that may not be publicly advertised.

• Work with leading aviation and aerospace companies.
• Gain priority access to multiple job openings.
• Receive expert career guidance from specialized aviation recruiters.

Apply today and take the next step in your aviation career.