Project Manager

PROJECT MANAGER

TORQ Coatings | Lombard, IL

Compensation: $60,000 - $70,000 Base Salary (Based on Experience)

Performance Bonus Opportunities Available

Growth Path: Production Manager → General Manager

Full-Time | Monday-Friday

Some early mornings, jobsite visits, and occasional Saturdays as needed.

WHO WE ARE

TORQ Coatings is one of the fastest-growing concrete coating companies in the Midwest. We specialize in residential and commercial concrete coating systems throughout Illinois and Wisconsin while delivering a world-class customer experience from the first phone call to the final walkthrough.

As we continue to grow, we are looking for a Project Manager to help oversee field operations, support our installation crews, communicate with customers, and ensure projects are completed successfully from start to finish.

WHAT THIS ROLE IS

• A hands-on leadership position that combines field operations, customer communication, and team development

• An opportunity to learn every aspect of the concrete coatings business from the ground up

• A role for someone who enjoys solving problems, leading people, and taking ownership of results

• A direct pathway into Production Manager and future General Manager leadership

• A chance to help build and improve systems within a fast-growing company

WHO WE ARE LOOKING FOR

We are looking for a leader.

This role is ideal for someone who is willing to roll up their sleeves and work with their hands when needed, while also leading teams, solving problems, and taking ownership of project outcomes. Whether it’s stepping onto a jobsite to help an installer, supporting a large project, or learning the floor coating installation process from the ground up, this person leads by example. This role also requires availability for early morning starts and one to two Saturdays per month.

The Project Manager serves as the bridge between our customers, installation crews, and leadership team. You will help oversee projects from start to finish while learning every aspect of the concrete coatings installation process.

We are looking for someone who takes responsibility for mistakes, communicates effectively, hires and develops great people, manages team members with accountability, and serves as a professional buffer between installers and customers.

This position is designed to develop into a Production Manager role, with the long-term opportunity to grow into a General Manager position as the company continues to scale.

WHAT YOU WILL DO

Project Management

• Oversee projects from production handoff through completion

• Conduct jobsite visits and quality inspections

• Ensure projects are completed on time and within company standards

• Monitor project progress and proactively address challenges

• Assist with production scheduling and capacity planning

• Coordinate project changes and field adjustments

Crew Leadership

• Serve as the direct support resource for installation crews

• Help train, develop, and coach installers

• Reinforce company installation standards and SOPs

• Monitor crew performance and productivity

• Promote safety, accountability, and professionalism

• Assist with onboarding and training new installers

Customer Experience

• Serve as a point of contact throughout the installation process

• Communicate project updates and timelines

• Address customer concerns and questions

• Conduct final walkthroughs when needed

• Help ensure a five-star customer experience

Production Support

• Learn all TORQ coating systems and installation methods

• Understand job costing and production efficiency

• Assist with inventory management and material planning

• Support warranty and service work as needed

• Help improve field operations and installation processes

TRAINING & DEVELOPMENT

This position will receive hands-on training in:

• Concrete preparation and grinding

• Crack and surface repair

• Polyurea installation

• Polyaspartic installation

• Moisture mitigation systems

• Flake floor systems

• Commercial coating systems

• Production scheduling

• Crew management

• Job costing and profitability

• Customer service and project management

REQUIRED SKILLS

• Strong leadership and communication skills

• Ability to manage multiple projects simultaneously

• Problem-solving mindset

• Strong organizational skills

• Comfortable working in the field and office environments

• Ability to hold people accountable while maintaining positive relationships

• Proficiency with technology, CRM systems, and spreadsheets

• Positive attitude and growth mindset

PREFERRED EXPERIENCE

• Construction management experience

• Project management experience

• Production management experience

• Crew leadership or supervisory experience

• Home improvement industry experience

• Concrete coatings experience is a plus but not required

• Experience managing field teams preferred

WHAT SUCCESS LOOKS LIKE

• Projects completed on time

• Crews operating efficiently and professionally

• High customer satisfaction scores

• Low callback and warranty rates

• Strong crew development and retention

• Safe and organized job sites

• Consistent production quality

WHAT THIS ROLE IS NOT

• Not a desk-only position

• Not a passive project coordinator role

• Not a position where you’ll sit behind a computer all day

This role requires someone willing to be in the field, work alongside crews, build relationships with customers, solve problems, and help scale a growing operation.

WHY TORQ COATINGS?

• Fast-growing company with significant advancement opportunities

• Clear path into Production Manager leadership

• Direct mentorship from company leadership

• Opportunity to help build the next great coatings company in the Midwest

• Health Insurance Benefits

• 401(k) Program

• Paid Time Off

• High-performance, growth-focused culture

If you enjoy leading people, solving problems, being in the field, and want a clear path into operations leadership, we’d love to hear from you.

Apply today and help build the future of TORQ Coatings.