Lead Project Coordinator

PROJECT COORDINATOR

TORQ Coatings | Lombard, IL

Compensation: $50,000 - $60,000 Base Salary (Based on Experience)

Full-Time | Monday-Friday

Schedule: 7:30 AM - 5:00 PM

Previous project coordination, production scheduling, construction administration, logistics coordination, or operations experience strongly preferred.

WHO WE ARE

TORQ Coatings is one of the fastest-growing concrete coating companies in the Midwest. We specialize in residential and commercial concrete coating systems throughout Illinois and Wisconsin while delivering a world-class customer experience from the first phone call to the final walkthrough.

As we continue to grow, we are looking for a Project Coordinator who can help keep our projects, customers, sales team, production team, and suppliers aligned and moving efficiently.

WHO WE ARE LOOKING FOR

This is not an entry-level administrative position.

We are looking for someone who has successfully managed multiple moving pieces in a fast-paced environment and enjoys being the person who keeps everything organized.

The ideal candidate is highly organized, detail-oriented, proactive, and an exceptional communicator. You enjoy solving problems, managing schedules, working with customers, and ensuring projects stay on track.

If you love spreadsheets, systems, organization, customer communication, and making sure nothing falls through the cracks, this could be a great fit.

WHAT YOU WILL DO

Project Coordination & Scheduling

• Coordinate projects from contract signing through completion

• Schedule installations with homeowners and production teams

• Manage production calendars and crew schedules

• Confirm project readiness before installation

• Monitor upcoming projects and proactively identify potential issues

• Assist with production capacity planning

Customer Communication

• Serve as the primary point of contact for customers after the sale

• Conduct scheduling and pre-installation calls

• Provide project updates and timeline expectations

• Coordinate post-installation follow-up communication

• Help ensure every customer receives the TORQ experience

Sales & Production Support

• Act as the bridge between Sales and Production

• Review sold projects for accuracy and completeness

• Verify project details, measurements, colors, and scope of work

• Coordinate project changes and updates

• Assist with service and warranty requests

• Ensure crews receive complete and accurate job information

Inventory & Material Coordination

• Monitor inventory levels and material requirements

• Coordinate material orders with suppliers

• Maintain inventory tracking systems

• Ensure crews have materials available before installation dates

• Assist with warehouse and inventory organization

Reporting & Administrative Support

• Maintain accurate CRM records

• Track project progress and job statuses

• Generate reports and operational scorecards

• Support leadership with reporting and administrative tasks

• Assist in documenting and improving operational processes

REQUIRED SKILLS

• Strong proficiency with Microsoft Excel and Google Sheets

• Strong organizational and multitasking abilities

• Excellent written and verbal communication skills

• Detail-oriented and process-driven

• Comfortable working with technology and CRM systems

• Ability to prioritize multiple projects simultaneously

• Strong problem-solving abilities

• Ability to thrive in a fast-paced environment

PREFERRED EXPERIENCE

• 2 years of project coordination experience

• Production scheduling experience

• Construction administration experience

• Operations coordination experience

• Logistics coordination experience

• Home improvement, construction, or trades experience preferred

WHAT SUCCESS LOOKS LIKE

• Customers are informed and updated throughout their project

• Projects stay organized and on schedule

• Materials are available when crews need them

• Sales and Production remain aligned

• Problems are solved before they become emergencies

• Customer satisfaction remains high

WHAT THIS ROLE IS NOT

• Not a receptionist role

• Not a basic administrative assistant position

• Not a passive desk job

This role sits at the center of the operation and plays a critical part in helping TORQ deliver an exceptional customer experience while supporting our growth across the Midwest.

WHY TORQ COATINGS?

• Fast-growing company with significant career growth opportunities

• Direct exposure to leadership and operations

• Opportunity to help build systems that will scale across multiple markets

• High-performance culture focused on growth and development

• Health insurance benefits

• 401(k) program

• Paid time off

• Opportunity to advance into Operations Manager, Production Manager, or Leadership roles

If you’re organized, thrive under pressure, love solving problems, and want to be part of building something special, we’d love to hear from you.

Apply today.