What are the responsibilities and job description for the Account Manager position at The Vomela Companies?
At The Vomela Companies our greatest asset is our people. As a full-service visual communications company, we are looking for creative and intellectual thinkers that work with our customers to create compelling brand solutions and foster meaningful connections. And while you're focused on creating big things for global and local brands, we will help you build a career you can be passionate about.
Apply now to find your place at Vomela.
Job Summary
An Account Manager serves as the liaison between Fusion and it’s customers. It is your responsibility to listen and address customers’ needs and concerns as quickly and effectively as possible to help develop and maintain strong relationships.
To be successful as an Account Manager, you should be able to manage your time effectively with the ability to multi-task. You will have a close working relationship with our production staff due to the fact that quality control of projects will be an integral part of the role. Ultimately, an exceptional Account Manager should be able to manage multiple accounts while maintaining a high-level of professionalism towards any and all customers.
What You’ll Do…
- Help build and maintain strong, long-lasting client relationships.
- Addressing and resolving clients’ needs in a professional manor.
- Coordinate with our production team that projects are on track to be successful.
- Providing quotes to customers on requests that can be done using our internal pricing guides, calculators and other provided tools.
- Other duties as assigned.
What You’ll Bring…
- Ability to multi-task and manage time wisely.
- Ability to listen to customer requests and problem solve.
- Effective communication and people skills.
- Adaptability, empathy and relationship building will be integral to success.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
