What are the responsibilities and job description for the Account Manager position at Pye-Barker Fire & Safety?
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This position is responsible for being the liaison between the branch and its clients. Oversight over the company/client relationship, determining the needs of the company and the client to ensure that short-term and long-term goals are met. Monitoring budgets.
Essential Duties & Responsibilities:
This position is responsible for being the liaison between the branch and its clients. Oversight over the company/client relationship, determining the needs of the company and the client to ensure that short-term and long-term goals are met. Monitoring budgets.
Essential Duties & Responsibilities:
- Create annual fire alarm system test & inspection jobs in Service Trade
- Locate & schedule sub-contractors to perform annual inspections
- Make sure sub-contractors complete inspections on time, send required reports and submit quotes for inspection deficiencies
- Create and submit quotes to Sportsman's Warehouse via Service Channel for approval of inspection deficiency repairs
- Process sub-contractor invoices and submit to A/P for payment
- Create invoices for annual inspections and deficiency repairs in Service Trade
- Submit inspection and deficiency invoices and inspection reports to Sportsman's Warehouse via Service Channel
- Defines and oversees account management and retention strategy execution for a defined book of accounts.
- Supports pursuit of new business opportunities either directly with a broker/consultant or potential client or through a team approach with field office sales staff.
- Provides support for field sales staff with RFP (Request for Proposal) responses, proposals, client presentations, and underwriting coordination on new business sales opportunities.
- Manages the annual renewal process for accounts, including underwriting negotiation, preparation of renewal analysis, and client presentations.
- Contract Renewal: Lead and support the renewal strategy development, packaging, presentation, and negotiation activities to retain and grow profitable existing business. Conduct pre-renewal internal strategy meetings to discuss customer issues, problems, needs, opportunities, competitive threats, and alternatives to be proposed.
- Coordinates and controls new business implementation activities.
- Perform other duties assigned by management.
- Excellent relationship management skills
- Proven ability to grow account revenue thru activities such as product expansion, promotional opportunities, and program implementations
- Experience analyzing sales reports and identifying trends
- Proven ability to create and implement strategic plans
- Excellent presentation and negotiation skills
- Ability to organize and prioritize workload throughout multiple accounts and meet deadlines
- Must be driven to identify and exceed customer needs and expectations
- Detail-oriented and outstanding organizational skills
- Ability to forecast, monitor, and manage inventory
- Ability to communicate and work effectively across various internal organizations in support of account initiatives
- Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
- Performs other duties as assigned.
- Prolonged periods sitting at a desk and working on a computer.
- Excellent pay
- Medical, dental, vision
- Company paid life insurance
- Company paid short-term disability
- 401K with employer match
- Paid vacation and company holidays
- Training and Career Development
- Company vehicle (if job applicable)
- Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees