What are the responsibilities and job description for the Customer Service Agent position at The UPS Store?
As a Customer Service Agent, you will be a vital member of a small team dedicated to providing exceptional support to our customers. Reporting directly to the Team Lead, you will handle customer interactions with professionalism and efficiency while demonstrating strong product knowledge and attention to detail in data entry tasks. This role offers no travel requirements and presents opportunities for internal promotion to advance your career within the company.
Responsibilities
- Provide timely and accurate customer support
- Perform data entry tasks with precision
- Maintain thorough knowledge of company products
- Engage with customers to resolve inquiries and issues
Required Qualifications
- High School Diploma or equivalent
Preferred Qualifications
- 1 years of experience in customer service
- Strong communication skills
- Effective multitasking abilities
- Proficient data entry skills
- Excellent time management
- Typing proficiency
- Ability to lift 50 pounds
Salary : $16 - $17