What are the responsibilities and job description for the Sales Associate position at The UPS Store?
Company Description
With more than 5,000 locally owned locations across North America, The UPS Store is the nation’s largest retail network of shipping, postal, printing, and business service centers. As a wholly owned subsidiary of UPS, The UPS Store, Inc. provides a wide range of products and services to consumers and small businesses, including printing, packaging, shipping, mailbox services, moving supplies and other in-center services. Recognized as the No. 1 Postal & Business Services franchise by Entrepreneur Magazine for 31 years, The UPS Store is committed to excellence and community service.
Role Description
This is a full-time on-site role for a Sales Associate located in Knoxville, TN. The Sales Associate will be responsible for assisting customers with their needs, providing information about products and services, processing transactions, and maintaining an organized and welcoming store environment. Daily tasks may include handling customer inquiries, packaging shipments, printing services, and selling retail items.
Qualifications
- Customer service and interpersonal skills
- Sales and upselling abilities
- Basic computer and point-of-sale system skills
- Attention to detail and organizational skills
- Ability to stand for long periods and handle physical tasks, such as lifting boxes
- High school diploma or equivalent
- Previous retail or sales experience is a plus
- Excellent communication and problem-solving skills
