What are the responsibilities and job description for the Enterprise Account Director – Hospitality Technology position at The Staff Pad?
Enterprise Account Director – Hospitality Technology
Overview
The Staff Pad has partnered with a leading hospitality technology provider to hire an Enterprise Account Director. This role is responsible for driving revenue growth and strengthening strategic relationships across a portfolio of high-value hospitality accounts. The ideal candidate brings a consultative sales approach, strong business acumen, and a proven ability to expand and retain enterprise clients.
Key Responsibilities
Own and grow a portfolio of named enterprise hospitality accounts
Drive expansion through cross-sell, upsell, and multi-property growth strategies
Develop and execute account growth plans with clear revenue targets and KPIs
Serve as a trusted advisor to stakeholders from operations through executive leadership
Collaborate cross-functionally to ensure successful delivery and high customer satisfaction
Monitor account usage and lifecycle trends to recommend additional services
Manage pipeline forecasting and reporting within CRM tools
Resolve escalations and pricing or service issues while protecting account health
Travel up to 25% as needed
Qualifications
7 years of experience in enterprise sales, strategic account management, or solution selling
Proven success in account expansion, retention, and quota attainment
Strong executive-level communication and relationship-building skills
Consultative, customer-focused selling style
Proficiency with CRM systems and Microsoft Office tools
Preferred Experience
Hospitality technology, managed services, or IT services background
Experience working with multi-property or complex enterprise accounts
Familiarity with connectivity, Wi-Fi, IPTV, or related technology platforms
Compensation & Benefits
Competitive base salary plus uncapped commission
Medical, dental, vision, and 401(k)
Collaborative, high-performance culture
Opportunity to make a meaningful impact in a growing organization
Salary : $120