General Manager - Restaurant & Entertainment Venue

As General Manager, you act as the “CEO” of your location. You’ll drive daily operations, revenue, and exceptional guest experiences while managing a high-performing team and overseeing all technical and financial aspects of the business.

Key Responsibilities:

• Operational Leadership: Ensure seamless daily operations and flawless execution of VR experiences.
• Team Leadership: Recruit, train, and mentor Guest Experience Guides to deliver top-tier service.
• Profitability & Sales: Drive revenue growth through local marketing initiatives, community partnerships, and effective labor and inventory management.
• Technical Management: Oversee VR hardware/software systems and troubleshoot POS and technical issues as they arise.
• Guest Experience: Maintain premium standards, ensuring memorable experiences, positive reviews, and repeat business.

Requirements:

• 3–5 years of management experience in retail, hospitality, or entertainment.
• “CEO Mentality”: proactive, independent, and responsible in decision-making.
• Strong interpersonal, communication, and leadership skills.
• Comfortable with technology and technical troubleshooting.
• Ability to stand and walk for extended periods in a retail environment.
• Bilingual (essential for Miami location).

Salary & Benefits:

• Base salary: $65,000 – $70,000
• Performance-based incentives may apply.
• Opportunities for professional growth within a rapidly expanding company.
• Dynamic work environment with exposure to emerging technology and guest experience innovation.

Why Join Us:

If you thrive in a fast-paced, tech-driven entertainment setting, love leading teams, and are passionate about creating memorable experiences for guests, this role offers the perfect opportunity to lead, innovate, and grow with a cutting-edge company.