General Manager

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !

Job Summary

Restaurant Associates is looking for a collaborative and hands‑on General Manager to lead a high‑energy corporate dining program for a fast‑growing tech client in Brickell. This account serves approximately 450 guests daily and will expand into a full café operation in 2027, currently supported by a commissary model.

This leader will set the tone for elevated hospitality, jumping into service, helping baristas, supporting café setup, and building strong guest relationships. The role works closely with the client and their founder, so a polished presence, adaptability, and a genuine passion for service excellence are essential.

Key Responsibilities

• Lead daily corporate dining operations, ensuring warm, reliable, and high‑quality guest experiences
• Build strong, solution‑oriented relationships with the client, including direct interactions with senior leadership
• Provide hands‑on support across the café and service areas, including barista stations and event setup
• Ensure compliance with RA policies, safety standards, and local/state/federal regulations
• Manage and develop a high‑performing team through training, coaching, and professional growth
• Oversee financial performance, including budgeting, forecasting, P&L oversight, purchasing, and inventory management
• Maintain food cost controls while protecting quality and brand standards
• Partner with culinary leadership to plan menus, roll out seasonal offerings, and elevate presentation
• Use data and trend analysis to drive improvements and support account growth
• Ensure compliance with HACCP protocols and all food safety requirements
• Maintain strong interdepartmental relationships and foster a collaborative, inclusive culture
• Prepare the café team and operations for the upcoming 2027 expansion

What We’re Looking For

• Experience leading high‑volume café, restaurant, or corporate dining operations
• Comfortable working in fast‑changing environments; able to stay organized and proactive
• Hands‑on leadership style and willingness to support frontline service whenever needed
• Strong communication skills with experience managing client relationships
• Ability to build, mentor, and inspire diverse teams
• Financial acumen, including budgeting, cost management, and P&L accountability
• Experience with food purchasing, inventory systems, and operational planning
• Knowledge of HACCP, food safety standards, and compliance processes
• Proficiency with Microsoft Office (Word, Excel, PowerPoint)
• ServSafe or similar certification is helpful

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf

Req ID: 1516660

Restaurant Associates

Michael Abbey

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