Customer Service Coordinator

Customer Service Coordinator | Permanent | Onsite – Portsmouth, NH Area

A growing organization is seeking a friendly, detail-oriented Customer Service Coordinator to join its collaborative team. This is a great long-term opportunity for someone with customer service or order entry experience who enjoys administrative support, email communication, and helping customers across multiple product lines.

Schedule & Compensation

• Permanent opportunity
• $22–$24/hr
• Fully onsite, Monday–Friday
• 8:30 AM – 5:00 PM
• Background check required
  
  

Key Responsibilities

• Process customer orders and manage order entry accurately
• Respond to high-volume email inquiries and provide customer support
• Create invoices in QuickBooks
• Maintain CRM and order management systems
• Prepare quotes, pricing updates, and customer documentation
• Handle inbound phone calls and serve as a primary point of contact for customers
• Support reporting, data entry, and administrative functions
• Resolve customer concerns and document quality issues
  
  

Qualifications

• 1 year of customer service, CSR, or order entry experience
• Strong email communication and phone skills
• QuickBooks or invoicing experience preferred
• Detail-oriented with strong data entry and organizational skills
• Friendly, professional demeanor with interest in long-term growth
• Comfortable multitasking across customer service and administrative priorities
  
  

This role is ideal for someone seeking stability, team collaboration, and the opportunity to grow within a well-established organization supporting both interior and medical business lines.

Interested in learning more? Reach out to Camie at CMcDonnell@naglergroup.com

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