Customer Service Coordinator/ Logistics

We are looking for a dedicated Customer Service Coordinator with expertise in logistics to join our team in Hampton, New Hampshire. This long-term contract position offers an exciting opportunity to manage customer accounts, coordinate logistics, and ensure superior service delivery. If you thrive in a fast-paced environment and have a strong background in customer service, we encourage you to apply.

Responsibilities:
• Manage customer accounts by addressing inquiries, resolving issues, and ensuring satisfaction.
• Oversee purchase order processes, ensuring accuracy and timely fulfillment.
• Coordinate logistics operations, including scheduling and tracking shipments.
• Perform high-volume data entry tasks with precision and attention to detail.
• Collaborate with team members to optimize workflow and improve service efficiency.
• Schedule jobs effectively to meet customer needs and deadlines.
• Maintain detailed records of transactions and logistics activities.
• Deliver exceptional customer service through clear communication and problem-solving.
• Utilize computer systems to input, retrieve, and manage data efficiently.
• Minimum of 3-5 years of experience in a customer service role.
• Proficiency in managing customer accounts and coordinating logistics.
• Strong skills in job scheduling and prioritizing tasks.
• Demonstrated ability to provide superior customer service.
• Experience with high-volume data entry and attention to detail.
• Familiarity with computer systems and data entry tools.
• Excellent communication and organizational skills.
• Ability to thrive in a fast-paced and dynamic work environment.
TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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