Credit & Collections Analyst

Our client is looking for a contract to hire Credit & Collections Analyst to play a vital part in driving their company's financial success. As a key member of the finance team, you will be responsible for ensuring accurate customer information, managing open Accounts Receivable, and facilitating timely payments. If you're a detail-oriented, customer-focused individual with a passion for collections, we want to hear from you.

Rate: $24-26/hr

Location: Haverhill, MA

Responsibilities

• Process and verify new customer setup information in the accounting system, ensuring accuracy and compliance with company policies and guidelines.
• Distribute credit applications to prospective customers and track the return of completed forms.
• Request and follow up on credit references as needed.
• Collaborate with internal teams to support the credit approval process and ensure timely communication with customers and relevant stakeholders.
• Review outstanding balances regularly and initiate collection efforts as needed.
• Work with internal departments to resolve customer issues that may delay payment.
• Escalate difficult collection cases appropriately, communicate service restrictions when applicable, and establish payment plans when necessary.
• Coordinate with third-party collection agencies when required.
• Serve as the primary backup for bookkeeping/reconciliation tasks and provide support for other accounting functions as needed.
• Perform additional duties as assigned.
  
  

Qualifications

• College degree or equivalent experience
• Basic accounting knowledge (payroll, accounts payable, accounts receivable, and general ledger)
• Credit & reconciling experience
• Familiarity with SAP system
• 2-3 years of prior bookkeeping experience
• 1-2 years of collections experience (preferred)
• Ability to work in a fast-paced environment and manage multiple priorities
• Experience with customer service and relationship building
• Strong working knowledge of Word, Excel, and Outlook
  
  

Our Commitment to Inclusion & Belonging

The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

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