Credit Analyst - Entry Level

Job Description

Standard Electric is an electrical distributor in the Boston area. We represent various manufacturers and sell products to electrical contractors, commercial accounts and National accounts. This position reports to the Region Credit Manager and is located in the Wilmington, Massachusetts corporate office. Recent college graduates are encouraged to apply - no experience required.

CUSTOMERS SERVED:

Internal - Branch personnel, credit office staff, Region Credit Manager, and service center personnel

External customers - all customers that purchase products, on open account, cash, cod, and credit card

REPORTS TO:

Region Credit Manager

ADMINISTRATIVE

· The employee must have the abilities to perform and comply with USESI’s Credit Policies and procedures as documented in the Standard Practice Manual (SPI).

· Perform credit investigations for new accounts and existing accounts.

· Grant credit approval.

· Process job accounts and send preliminary lien notices as required by state statute.

· Account maintenance in Solar to set up new accounts, make changes, update account information, and deleting accounts.

· Draft lien waivers per customer requests and payments received.

· Track and maintain detailed spreadsheet of disputes and status for largest credit customers.

· Collection calls.

· Special projects and other duties.

· Payment reconciliation

o Prepare bank deposits and assure all proper documentation is attached to all POA’s processed by Credit Department as needed

o Assist in reconciling cod, cash, and credit card accounts

o Submit customer refunds

o Submit Account adjustments to Cash App

COLLECTIONS

· Maintain relationships with Br. Managers and external customers.

· Recommend best method of collection on delinquent accounts in collaboration with the Region Credit Mgr., Br Mgr. , Sales Mgr., & or Reg. Pres.

· Escalate collection activities as required by business circumstances.

· Assist the Reg. Credit Manager to maintain and enforce USESl’s lien and bond rights at all times.

· Ensure customer adherence to USESI’s standard terms and conditions with accordance to the SPI.

· Placing accounts on credit hold in collaboration with the Reg Credit Mgr. , PC Mgr. & and or Reg President.

· Research and report payment deductions to the customer, Br. Manager and Sales to ensure the efficient and timely resolution of customer deductions.

· Negotiate differences with customers and make arrangements for payment and dispute resolution.

· Develop a thorough understanding of the issues involved and proactively develop solutions

· Reconcile payment/statement issues with the customer.

· Maintain effective professional communication with the customer, Reg Credit Manager., and Br. Manager.

· Maintain documented information i.e., invoice copies, proofs of delivery, finance charges, sales problems, etc.

· Thoroughly document all collection and follow up conversations in Solar.

· Process and send correspondence to customers to resolve collection, reconciliation issues, and sales disputes.

· Present: payment, status, plan, information to management for credit meetings.

ESSENTIAL SKILLS AND COMPETENCIES

• Excellent verbal and written communication skills
• Bachelors Degree required
• Microsoft Office Suite software (proficiency with Excel a must)
• Excellent verbal and written communication skills
• Detail oriented
• Excellent math skills
• Must be a self-starter who can handle a heavy volume of work and be able to handle multiple tasks at the same time
• Able to solve problems
• Maintaining a pleasant personality under stress

We are an Equal Opportunity Employer Disability and Veteran Status

Job Type: Full-time

Job Type: Full-time

Work Location: In person