What are the responsibilities and job description for the Customer Engineer (OEM Vehicle Validation & Issue Troubleshooting Specialist) position at The Fountain Group?
The Fountain Group is currently seeking a Customer Engineer (OEM Vehicle Validation & Issue Troubleshooting Specialist) for a prominent client of ours. This position is located in Columbus, IN. Details for the position are as follows:
Job Description:
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Job Description:
- Payrate: $53.50/hr W2
- Duration: 12 months contract - possible extension based on performance & budget.
- 1st shift: Mon-Fri; 8am to 5pm.
- Experience troubleshooting on vehicles. Those with backgrounds as a heavy duty technician or service writer/advisor would do well.
- Proven success with technical problem solving.
- Experience working with engines is required.
- Past experience working for a corporation
- Ability to manage workload and prioritize tasks while maintaining effective communication and documentation
- Vehicle Support: Development powertrain system support and troubleshooting including hardware, software, controls and electronic systems level troubleshooting
- Issue troubleshooting and resolution: Following troubleshooting trees independently where troubleshooting trees are available or using engineering judgement to diagnose issues, working with technicians to carry out investigation & resolution, tracking issues with clear documentation of outcomes and communicating plans and outcomes with engineers, techs and customers.
- Validation support: Utilize Calterm and other engineering tools to download ECM software and calibrations (in collaboration with support from Cummins Columbus team), participate and support
- Vehicle Validation activities - collecting data, overriding engine conditions, addressing and documenting issues with regards to validation.
- Communication and documentation: utilize both existing documentation paths for issue tracking and create new communications or documentation methods based on scope of work.
Please forward this posting to any friends or colleagues as we do offer a Referral Bonus for any candidate hired.
By applying for this job, you agree to receive calls, AIgenerated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy
Salary : $54