What are the responsibilities and job description for the Customer Engineer- OEM position at Infojini Inc?
Title: Customer Engineer / OEM Vehicle Validation & Issue Troubleshooting Specialist
Duration: 12 Month Contract
Location: 500 Jackson Street Columbus IN 47201
Onsite, M-F, 8-5
Primary Functions:
*Vehicle Support: Development powertrain system support and troubleshooting including hardware, software, controls and electronic systems level troubleshooting
* Issue troubleshooting and resolution: Following troubleshooting trees independently where troubleshooting trees are available or using engineering judgement to diagnose issues, working with technicians to carry out investigation & resolution, tracking issues with clear documentation of outcomes and communicating plans and outcomes with engineers, techs and customers.
*Validation support: Utilize Calterm and other engineering tools to download ECM software and calibrations (in collaboration with support from Columbus team), participate and support Vehicle Validation activities - collecting data, overriding engine conditions, addressing and documenting issues with regards to validation.
*Communication and documentation: utilize both existing documentation paths for issue tracking and create new communications or documentation methods based on scope of work.
The ideal candidate will have:
*Experience troubleshooting on vehicles. Those with backgrounds as a heavy duty technician or service writer/advisor would do well
*Proven success with technical problem solving
*Experience working with engines
*Past experience working for a corporation
*Ability to manage workload and prioritize tasks while maintaining effective communication and documentation
Thanks
Nitin
(201) 645-2098
Salary : $50 - $55