IT Business Operations Manager

The Fountain Group, a national staffing firm, are currently seeking a IT Business Operations Manager for a prominent client of ours. This position is fully remote. Details for the position are as follows:

Job Description:

• Pay: 80 - 84.21/hr (W2)
• 9-month assignment with potential for extension based on performance and budget.
• You will be managing IT vendor relationships, contracts, and service level agreements to ensure performance, value, and accountability.
• You will conduct vendor performance reviews and risk assessments, identifying opportunities for standardization and strategic sourcing.
• You will oversee IT budgeting, financial reporting, and cost controls, supporting forecasting and alignment with business priorities.
• You will track and manage IT operational risks, expenses, and vendor-related issues, escalating as needed.
• You will support enterprise initiatives, IT staffing plans, onboarding, and professional development.
• You will prepare and deliver executive level business updates, dashboards, and metrics to leadership.
• You will ensure regulatory compliance and cybersecurity vetting for vendors and third-party services.
  
  

Qualifications:

• High school diploma/GED required
• 7 years of experience in IT operations, technology operations, or enterprise operations leadership
• 2 years supporting large-scale enterprise initiatives
• 2 years delivering executive-level business updates
• Strong knowledge of IT contract structures, vendor management, and financial management
• Proficient in Excel, PowerPoint, data visualization platforms, and comfortable within a business intelligence ecosystem
• Strong analytical, organizational, and stakeholder management skills
• Experience in pharmaceutical industry strongly preferred
  
  

If you are interested in hearing more about the position, please respond to this posting with your resume attached.

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