Employment & Recruitment Manager

Job title: Employment & Recruitment Manager

Pay Range: $70,000 – $85,000/annual salary

Department: Human Resources

Reports To: Director of Recruitment

Position Summary

The Employment & Recruitment Manager is responsible for owning and leading the full-cycle recruitment process for approximately 2,400 employees. This role oversees and develops a team of Talent Acquisition Specialists and Employment Coordinators to ensure a five star candidate experience from application through onboarding. This position partners closely with hiring leaders to meet staffing needs across multiple departments.

In addition to recruitment leadership, this role plays a critical part in employment operations, onboarding, and compliance, including I-9 administration and offer letter processes. The ideal candidate combines strategic recruitment expertise with operational excellence, strong compliance knowledge, and a passion for developing people and processes.

Essential Duties And Responsibilities

Recruitment Leadership & Strategy

• Lead, mentor, and manage the Domestic Talent Acquisition team, ensuring timely application review, follow-up, and end-to-end candidate progress.
• Own the full-cycle recruitment process from requisition through hire, ensuring efficiency, quality of hire, and positive candidate experience.
• Serve as the primary recruiting partner and advisor to hiring managers, department heads, and executive leadership.
• Conduct regular staffing and workforce planning meetings with department leaders and Executive Committee members.
• Develop and maintain proactive recruiting pipelines and sourcing strategies at the local, regional, and national levels.
• Participate in on-campus and off-site recruitment events, including job fairs, hospitality programs, and employer panels.
• Manage all VIP or high-profile candidate recruitment processes in partnership with senior leadership.
• Oversee internal job posting procedures and counsel employees on internal mobility opportunities.
• Maintain and update the open requisition list to reflect current staffing priorities ensuring candidates are moving through process quickly and hiring managers are engaging applicants in a timely manner.
• Oversee and ensure standard metrics are recorded and shared with leadership (Number interviews, number hires, Event attendance etc.)
  
  

Applicant Tracking System (ATS) & Recruitment Tools

• Serve as the primary owner and subject-matter expert for the Applicant Tracking System and related recruitment tools.
• Identify system challenges, implement solutions, and continuously improve recruitment workflows and reporting.
• Train hiring leaders and recruiters on ATS best practices and effective hiring processes.
• Ensure accuracy and consistency of job postings across the careers site and third-party platforms.
• Partner with the Director of Recruitment to develop recruitment training resources, marketing and other related materials.
  
  

Employment & Onboarding Operations

• Oversee all employment-related pre-hire and onboarding processes to ensure accuracy and compliance.
• Ensure completion and compliance of Form I-9 processing in accordance with federal regulations.
• Manage the hourly offer letter process.
• Support the HR operations team in background checks, MVR checks, driving agreements and other necessary pre onboarding paperwork
• Administer and manage the Employee Referral Program.
• Ensure recruitment and hiring practices comply with all applicable employment laws and regulations. Maintain working knowledge of employment law, immigration requirements, and industry standards.
• Support audits and internal reviews related to hiring and onboarding compliance.
  
  

Leadership & Collaboration

• Coach, develop, and evaluate Talent Acquisition Specialists.
• Collaborate with HR leaders, hiring managers, and executive stakeholders to align staffing strategies.
• Analyze recruitment metrics to drive continuous improvement.
  
  

Qualifications

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or related field preferred.
• 2-3 years of experience in recruitment, talent acquisition, sales or similar field. Preferred experience leading and managing people.
• Experience in hospitality, resort, or high-volume hiring environments preferred.
  
  

Knowledge, Skills & Abilities

• Strong knowledge of full-cycle recruitment and employment compliance.
• Proven ability to lead teams in a fast-paced environment.
• Excellent communication and stakeholder management skills.
• Strong organizational and analytical abilities.
• Data-driven mindset with ATS experience.
• High level of professionalism, discretion, and integrity.
• Enthusiastic, friendly, and energetic team member who works well with others
• The employee is occasionally required to lift/pull/push up to 25 pounds.   
• Strong interpersonal communication skills
• Reasonable accommodations will be made for individuals with disabilities*
  
  

Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Why Choose The Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.
  
  

Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.

This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration as this position may close sooner if filled. If necessary, this posting will remain open until filled.