Waterpark Lead Technician

Scope of Position

The Waterpark Lead Technician plays a key role in maintaining the world-class standards of Tidal Cove Waterpark. This position oversees the daily operation, maintenance, and safety of all aquatic systems, attractions, and equipment to ensure an exceptional guest experience in a safe and pristine environment. The Lead Technician also provides technical guidance, mentorship, and supervision to the waterpark maintenance team while collaborating closely with Recreation, Engineering, and Safety departments.

Key Responsibilities:

• Lead the daily maintenance and operational checks of all waterpark attractions, including slides, wave pool, FlowRider, lazy river, and interactive water features.
• Conduct and document daily water chemistry testing to meet or exceed Florida Department of Health and resort standards.
• Supervise and train the waterpark maintenance team on safe operations, preventative maintenance, and troubleshooting of mechanical and electrical systems.
• Inspect and maintain pumps, filters, valves, chlorinators, and chemical automation systems to ensure optimal performance.
• Collaborate with the Recreation and Engineering leadership teams to plan maintenance schedules with minimal guest disruption.
• Maintain accurate records of inspections, repairs, and water chemistry logs in compliance with regulatory requirements.
• Respond quickly to equipment failures, water quality issues, or guest-impacting incidents.
• Support capital improvement projects, budgeting, and long-term maintenance planning for all aquatic assets
• Promote a culture of safety, teamwork, and excellence consistent with the Tidal Cove and JW Marriott Turnberry brand values.

Required Certifications & Qualifications:

• Certified Pool Operator (CPO) – Required
• Aquatic Facility Operator (AFO) – Preferred
• CPR and First Aid Certification – Preferred
• EPA 608 Universal Refrigerant Certification – Preferred (for those handling HVAC or chiller systems) NOT NEEDED
• Electrical or Mechanical Technician Certification – Preferred
• Water Chemistry Training Certification – Preferred
• Minimum 3–5 years of aquatic facility or waterpark maintenance experience, with at least 1 year in a supervisory or lead role

Skills & Competencies:

• Strong technical understanding of water filtration, hydraulic systems, and automated chemical controllers - REQUIRED
• Proven ability to lead and develop a team in a fast-paced, guest-focused environment
• Excellent troubleshooting and problem-solving skills
• Knowledge of OSHA standards and local/state aquatic health regulations
• Effective communication, documentation, and organizational skills
• Ability to read and interpret blueprints, schematics, and technical manuals

Physical Requirements:

• Ability to lift up to 50 lbs and perform physical work outdoors in varying weather conditions
• Comfortable working at heights, in confined spaces, and around moving water
• Must be available to work weekends, holidays, and respond to after-hours emergencies