What are the responsibilities and job description for the Remote Insurance Customer Service Representative position at Talluto, Cowan And Valley LLC?
Job Description
Position: Remote Licensed Insurance Customer Service Representative
Location: Fully Remote (Supporting Royal Palm Beach & Jupiter, FL Offices)
License Required: Active Florida 2-20 or 4-40 License
Experience: 2 years in P&C Insurance (Allstate experience preferred but not required)
Join a Winning Team
Are you a licensed insurance professional who enjoys helping people, solving problems, and delivering top-tier service—all from the comfort of your home? Our Allstate agency is looking for a detail-oriented and personable Remote Customer Service Representative to support our growing client base, strengthen relationships, and ensure an outstanding customer experience.
Why Join Us
- Fully remote position with a stable schedule
- Family-oriented agency with a strong reputation
- Supportive leadership and ongoing training
- Positive, collaborative team culture
- Clear path for career growth within a high-performing agency
- Performance-based incentives for strong service and retention
Compensation & Earnings Potential
- Total Compensation: $50,000 – $65,000 (base bonuses)
- Base Salary: $45,000 – $55,000 (based on experience)
- Performance Bonuses: $5,000 – $10,000 annually
- Higher earning potential for experienced representatives
This is a service-focused role with limited sales expectations.
Benefits
Paid Time Off (PTO)
Work from Home
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
- Provide outstanding service and support to policyholders
- Handle client inquiries, policy changes, billing questions, and documentation
- Maintain accurate client records and follow compliance guidelines
- Work closely with the sales team to ensure client satisfaction and retention
- Stay up to date with insurance products and agency processes
Requirements
- Active Florida 2-20 or 4-40 License (required)
- More than 2 years of insurance or customer service experience or has Allstate CSR experience is preferred
- Strong communication (verbal and written)
- Highly organized, detail-oriented, and tech-savvy
- Positive attitude with a genuine desire to help others
Salary : $5,000 - $10,000