What are the responsibilities and job description for the Senior FOH Manager | Hot Concept! | Upper Saint Clair, PA position at Superior Talent Source?
Are you a service-obsessed leader who thrives in the energy of a fast-paced, full-service restaurant? We’re looking for a passionate, driven, and hands-on Manager to take charge of front-of-house operations and deliver unforgettable guest experiences—every shift, every day.
As the face of our restaurant, you'll inspire your team, elevate service standards, and create a culture where hospitality shines. This is your chance to lead with purpose in a high-performing, high-volume environment backed by a strong corporate structure and support.
What You’ll Do:
- Champion daily FOH operations and lead by example on the floor
- Inspire, train, and grow a top-tier team of servers, hosts, bartenders, and support staff
- Ensure flawless execution of brand standards, service procedures, and safety protocols
- Collaborate with BOH leaders to ensure seamless service and guest satisfaction
- Manage labor and staffing to meet business needs while hitting budget goals
- Handle guest feedback with confidence and care, turning issues into opportunities
- Support administrative tasks, inventory, and ordering as needed
- Build a culture of accountability, learning, and excellence
Job Benefits:
- Competitive salary (commensurate with experience)
- Performance-based quarterly cash bonus program based off metrics with key financial measures.
- 401K with match
- Comprehensive health benefits
- Paid time off (PTO)
- Meal benefits
- Excellent room for growth and advancement
What We’re Looking For:
- 3 years of FOH management experience in a high-volume, full-service, corporate restaurant
- A natural leader with a track record of driving service excellence and team engagement
- Strong knowledge of restaurant operations, scheduling, and cost controls
- A problem-solver with outstanding communication and people skills
- ServSafe and/or local food handler certifications (preferred)
- Flexibility to work nights, weekends, and holidays
This is more than a job - it’s a leadership opportunity to make a real impact. If you’re ready to bring energy, integrity, and world-class hospitality to the table, we want to hear from you.
Salary : $65,000 - $75,000