Part-Time Rehabilitation Review Coordinator (0.6 FTE)

The Department of Health Services (DHS), Division of Quality Assurance (DQA), is recruiting for a Rehabilitation Review Coordinator in the Office of Caregiver Quality (OCQ). DQA is responsible for protecting and promoting the health, safety, and welfare of residents living in care and treatment facilities and/or receiving mental health and substance use services.

This position:

• Is a part-time position that will work 24 hour per week (0.6 FTE), Monday-Friday, with daytime hours.
• Has the ability to work remotely up to 5 days per week but may be required to report to an office location on occasion to complete certain tasks.
• Can be headquartered at one of our central or regional offices.

As an employee of the State of Wisconsin, you'll also have access to an amazing benefits package, including:

• Paid vacation, holidays and ample sick time (pro-rated for hours worked); limitations may apply for leave time usage in the first six months.
• Top rated health plan options starting at $45/month for single plans and $111/month for family plans, after 2 months of state service.
• Exceptional pension plan with a 7.2% employer match in 2026 with lifetime retirement payment. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total
• Rewards Calculator to see the total value of our competitive benefits package!
• Several flex spending accounts: medical, dependent care, commuter, parking and High-Deductible Health Savings.
• Well Wisconsin Wellness Program.
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
• Public Service Loan Forgiveness Program employer.
  

As the Rehabilitation Review Coordinator, you will be responsible for:

• Independently reviewing application materials and determining eligibility based on federal and state statutory requirements.
• Determining if applicants meet Wisconsin standards to apply for rehabilitation and to restore eligibility for regulatory approval and caregiving employment.
• Handling inquiries, correspondence, application processing and coordination for the program, requiring a detailed review of each application for determination of eligibility based on complex information submitted.
• Entering rehabilitation review information in a database for tracking and reporting purposes and preparing applicant materials for review by an agency panel comprised of DQA and Office of Legal Counsel staff.
• Responding to emails and calls regarding the program and process confidential information.

You may also assist with other duties, including:

• Processing reports of misconduct (abuse, neglect, and misappropriation) by heath care staff.
• Providing information to the general public about Office programs.
  

The starting pay is $22.31 per hour, plus excellent, pro-rated benefits. This is a minimum increase for all License/Permit Program Associate positions. A 12-month probationary period is required.

Pay for current or former state employees is set based upon the rules that apply to compensation for the applicable transaction. This position is classified as a License/Permit Program Associate and in pay schedule and range 02/11.

All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.

For positions that allow remote working flexibility, working outside of Wisconsin or in bordering cities will not be allowed except in extremely limited circumstances due to the need to report to an office location in Wisconsin on short notice.

Employees must have access to both a private workspace and secure high-speed internet for remote work option. Mileage reimbursement to the employee’s headquarter location is not provided. Remote work flexibility will be discussed in more detail during the interview process.

DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire. DHS is not an E-Verify employer nor a STEM-OPT eligible employer.

Minimally qualified applicants will have all of the following:

• Experience researching and communicating information (e.g., program requirements, status updates, instructions, etc.).
• Experience entering data into computer programs and data systems (e.g., Microsoft Excel, Access, etc.).
• Experience providing customer service to internal and external relevant parties (e.g., responding to inquiries, explaining policies and procedures, resolving issues, etc.).

Well-qualified applicants will also have one or more of the following:

• Experience preparing legal or official documents and correspondence.
• Experience or training with patient rights, misconduct (i.e., abuse, neglect, misappropriation), or healthcare grievances.
• Experience working in a virtual environment.

The letter of qualifications is limited to one (1) page. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here.

Applying is easy! Click “Apply for Job” to start your application process. Sign in to your account or click “New User” to create an account before applying for the job. Follow the steps outlined in the application process and submit your application.

Helpful Information:

• Once your application is submitted, no changes are allowed. Click “Save” to allow changes to your application as needed before submitting by the deadline.
• You may want to save a copy of the job posting for referencing after the deadline.
• Submitted materials will be evaluated by a panel of job experts according to the qualifications above.
• Please monitor your email for communications related to this position.
• Current or former permanent, classified, state employees must complete the online application process to be considered.
• If viewing through an external site, please apply directly at Wisc.Jobs.
• For technical assistance and general information, please see Frequently Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact Mike Sansom in Human Resources at MichaelJ.Sansom@dhs.wi.gov.

DHS is an Equal Opportunity and Affirmative Action employer. Veterans are encouraged to apply. For complete information on Veterans’ hiring programs with the WI Department of Veteran’s Affairs, click here.

The deadline to apply is December 22nd, at 11:59 pm.

Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am – 4:30 pm. Late or incomplete applications will not be accepted.