Demo

Senior Business Operations Analyst (DPS #74703)

State of New Mexico
Santa, NM Full Time
POSTED ON 10/9/2026
AVAILABLE BEFORE 2/6/2027
Posting Details

The Law Enforcement Records Bureau (LERB) gathers, preserves, and disseminates criminal justice data in support of public safety. Through state and federal partnerships, LERB serves as the state's official repository for millions of fingerprint records and criminal history records. The bureau functions at a high operational tempo with large volumes of data, records, and modernization projects. Major programs include the Missing Persons, Concealed Carry, Sex Offender Registration, and support to vital law enforcement databases such as NCIC, Triple I, and NIBRS. While administrative in nature, LERB is not a traditional records bureau due to its operational impact and oversight of New Mexico's public safety records, data, and intelligence sharing infrastructure.

Experience the professional satisfaction of knowing your daily work directly safeguards communities by driving real-time, real-world public safety operations that truly matter.
Why does the job exist?

This position exists in the Computerized Criminal History (CCH) unit. Together, a team of business operations analysts and office support clerks maintain, file, and update arrest jackets and fingerprint records. Through active collaboration with fellow LERB teams, they ensure jacket accuracy, arrest validation, and proper filing protocols.
How does it get done?

  • Probation and Parole Fingerprints: Receive, route, verify, track, and record incorporation of fingerprints from probation and parole agencies. Ensure fingerprint records are handled on a timely and accurate basis. (50%)
  • Administrative Criminal History Duties: Maintain, order, and enforce filing protocols. Assist with jacket updates and accuracy, arrest validation, and lead filing projects. Ensure proper documentation and tracking are completed for audit purposes. Complete administrative duties as assigned. (30%)
  • Dispositions: Assist with disposition record matching, updating, and corrections for accurate and timely law enforcement record keeping. Collaborate with stakeholders to accomplish disposition matching projects and maintenance. (20%)
Who are the customers?

Law enforcement, courts, corrections, criminal agencies, and non-criminal agencies, state positions of trust.
Ideal Candidate

Law enforcement, courts, corrections, criminal agencies, and non-criminal agencies, state positions of trust.
Minimum Qualification

Associate Degree in Business Administration, Public Administration, or Accounting and one (1) year of directly related job experience in the areas of office administration, budgeting, purchasing, finance, accounting, auditing, cash management, contract management, and/or in the procedures of business and management principles involved in strategic planning. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) years may substitute for the required education and experience.
Employment Requirements

Successful employment is contingent upon passing a national fingerprint-based background check prior to employment. Continued employment requires a felony-free record, in compliance with the CJIS Security Policy. Statewide travel is required. In addition, the selected candidate must possess and maintain a valid driver's license and obtain a Defensive Driving Certificate from the State of New Mexico.
Working Conditions

Work is performed in a fast-paced, high-responsibility office environment within a law enforcement setting. This position involves extensive use of computers, video display terminals, and telephones, with extended periods of sitting. Physical requirements include the ability to lift and carry up to 30 pounds, along with frequent walking, standing, sitting, and bending. Occasional statewide travel may be required.

Working hours are Monday to Friday, 8 AM to 5 PM, with a 1-hour lunch. Currently, DPS does not offer telework arrangements.
Supplemental Information

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Agency Contact Information: Katherine Roybal-Nunez (505) 416-2995 Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.

Salary.com Estimation for Senior Business Operations Analyst (DPS #74703) in Santa, NM
$58,929 to $69,170
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