What are the responsibilities and job description for the Business Operations Analyst (DPS #10116301) position at State of New Mexico?
Posting Details
Administratively attached to the New Mexico Department of Public Safety, the Law Enforcement Certification Board (LECB) serves as an independent compliance and disciplinary regulation board for 8,000 certification holders and 194 public safety agencies. The Board oversees the issuance, renewal, denial, suspension and revocation of certifications for law enforcement and telecommunicator professionals. The Board also conducts investigations into allegations of misconduct violations by certification holders, administering due process facilitation and disciplinary action.
Interviews are anticipated to be conducted within two weeks of closing date.
Why does the job exist?
This position exists to provide operational, analytical, and regulatory support to the Law Enforcement Certification Board. It ensures the integrity of certification processes, facilitates compliance with public records and disciplinary standards, and supports the Board's mission through efficient workflow management, stakeholder coordination, and data-driven reporting. The role serves as a central point of contact for internal and external communications, manages sensitive documentation, and contributes to the operational continuity of board activities across the state.
How does it get done?
RECORDS AND DOCUMENT MANAGEMENT
1 - Maintains and updates electronic and paper files related to personnel, financials, property, and disciplinary actions using standardized naming conventions and secure storage protocols.
2 - Ensures confidential materials are handled in accordance with agency policy and regulatory requirements, including restricted access and audit trail documentation.
3 - Tracks and archives certification-related documents for over 8,000 holders, ensuring timely retrieval and lifecycle continuity.
4 - Coordinates with internal units to reconcile discrepancies in documentation and maintain version control across platforms.
BOARD OPERATIONS SUPPORT
1 - Manages the CEO's calendar, schedules board meetings, and coordinates logistics for travel, accommodations, and conference calls.
2 - Screens and prioritizes incoming communications (emails, calls, packages), ensuring timely dissemination to appropriate parties.
3 - Prepares agendas, meeting materials, and follow-up documentation for board sessions and stakeholder briefings.
4 - Serves as the operational point of contact for board members, agency representatives, and certification holders.
IPRA COMPLIANCE AND RESPONSE
I - Reviews and consolidates responsive materials for Inspection of Public Records Act (IPRA) requests, ensuring accuracy and completeness.
2 - Research relevant statutes, policies, and historical records to validate response content.
3 - Coordinates with legal and compliance teams to ensure all disclosures meet statutory requirements.
4 - Tracks IPRA requests and responses using internal systems to monitor deadlines and maintain transparency.
DATA COMPLETION AND REPORTING
I - Gathers and organizes data for reports, presentations, and correspondence related to board operations and certification metrics.
2 - Proofreads and revises drafts for clarity, consistency, and compliance with agency standards.
3 - Develops reference tools and templates to streamline future reporting and improve data accessibility.
4 - Supports performance tracking by compiling statistics and trend analyses for internal and external stakeholders.
STAKEHOLDER COORDINATION
I - Communicates with 194 public safety agencies and ce1tification holders to relay updates, request documentation, and clarify procedural requirements.
2 - Facilitates the onboarding and renewal processes by coordinating with agency liaisons and internal staff.
3 - Responds to inquiries with professionalism and discretion, ensuring alignment with board policies.
4 - Maintains contact lists, communication logs, and stakeholder engagement records for continuity and audit readiness.
ADMINISTRATIVE PROCUREMENT SUPPORT
I - Prepares internal purchase orders and tracks procurement requests in accordance with agency fiscal protocols.
2 - Coordinates with finance and procurement teams to ensure timely processing and documentation of purchases.
3 - Maintains records of expenditures and reconciles purchase documentation for reporting and audit purposes.
4 - Assists in vendor communication and documentation for board-related services and supplies.
PROCESS IMPROVEMENT AND WORKFLOW OPTIMIZATION
I - Identifies inefficiencies in administrative workflows and proposes solutions to improve turnaround time and accuracy.
2 - Develops and refines internal procedures for document handling, meeting coordination, and stakeholder communication.
3 - Implements tools and templates to standardize recurring tasks and reduce manual effort.
4 - Participates in cross-functional discussions to align board operations with broader agency goals and compliance standards.
Who are the customers?
Work is performed for the Law Enforcement Certification Board, 194 public safety agencies and 8,000 certification holders throughout the state.
Ideal Candidate
Work is performed for the Law Enforcement Certification Board, 194 public safety agencies and 8,000 certification holders throughout the state.
Minimum Qualification
High School diploma or Equivalency and two (2) years of experience in office administration, budgeting, purchasing, finance, accounting, auditing, cash management, contract management, and/or the procedures of business and management principles involved in strategic planning. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience.
Employment Requirements
Must possess and maintain a valid Driver's Licenses, a current Defensive Driving Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of employment within six (6) months of date of hire.
Continued employment is subject to a National fingerprint-based records check within 30 days of assignment and contingent upon remaining felony-free, per Section 5.12.1.1 of the Criminal Justice Information System Security Policy.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display terminal (VDT), extensive personal computer and telephone usage, and extended periods of sitting to include attending public meetings and hearings. Must be able to lift 25 pounds, and sitting, standing, bending and reaching may be required. Some occasional travel, including overnight travel, may be required in and out of state. This position operates on a standard work schedule during business hours, Monday through Friday. Flexibility in scheduling may be required to accommodate Board needs that could occur outside regular hours to include evenings and weekends.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Ivan Ramriez-Arechiga, (505) 603-4398, Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
Administratively attached to the New Mexico Department of Public Safety, the Law Enforcement Certification Board (LECB) serves as an independent compliance and disciplinary regulation board for 8,000 certification holders and 194 public safety agencies. The Board oversees the issuance, renewal, denial, suspension and revocation of certifications for law enforcement and telecommunicator professionals. The Board also conducts investigations into allegations of misconduct violations by certification holders, administering due process facilitation and disciplinary action.
Interviews are anticipated to be conducted within two weeks of closing date.
Why does the job exist?
This position exists to provide operational, analytical, and regulatory support to the Law Enforcement Certification Board. It ensures the integrity of certification processes, facilitates compliance with public records and disciplinary standards, and supports the Board's mission through efficient workflow management, stakeholder coordination, and data-driven reporting. The role serves as a central point of contact for internal and external communications, manages sensitive documentation, and contributes to the operational continuity of board activities across the state.
How does it get done?
RECORDS AND DOCUMENT MANAGEMENT
1 - Maintains and updates electronic and paper files related to personnel, financials, property, and disciplinary actions using standardized naming conventions and secure storage protocols.
2 - Ensures confidential materials are handled in accordance with agency policy and regulatory requirements, including restricted access and audit trail documentation.
3 - Tracks and archives certification-related documents for over 8,000 holders, ensuring timely retrieval and lifecycle continuity.
4 - Coordinates with internal units to reconcile discrepancies in documentation and maintain version control across platforms.
BOARD OPERATIONS SUPPORT
1 - Manages the CEO's calendar, schedules board meetings, and coordinates logistics for travel, accommodations, and conference calls.
2 - Screens and prioritizes incoming communications (emails, calls, packages), ensuring timely dissemination to appropriate parties.
3 - Prepares agendas, meeting materials, and follow-up documentation for board sessions and stakeholder briefings.
4 - Serves as the operational point of contact for board members, agency representatives, and certification holders.
IPRA COMPLIANCE AND RESPONSE
I - Reviews and consolidates responsive materials for Inspection of Public Records Act (IPRA) requests, ensuring accuracy and completeness.
2 - Research relevant statutes, policies, and historical records to validate response content.
3 - Coordinates with legal and compliance teams to ensure all disclosures meet statutory requirements.
4 - Tracks IPRA requests and responses using internal systems to monitor deadlines and maintain transparency.
DATA COMPLETION AND REPORTING
I - Gathers and organizes data for reports, presentations, and correspondence related to board operations and certification metrics.
2 - Proofreads and revises drafts for clarity, consistency, and compliance with agency standards.
3 - Develops reference tools and templates to streamline future reporting and improve data accessibility.
4 - Supports performance tracking by compiling statistics and trend analyses for internal and external stakeholders.
STAKEHOLDER COORDINATION
I - Communicates with 194 public safety agencies and ce1tification holders to relay updates, request documentation, and clarify procedural requirements.
2 - Facilitates the onboarding and renewal processes by coordinating with agency liaisons and internal staff.
3 - Responds to inquiries with professionalism and discretion, ensuring alignment with board policies.
4 - Maintains contact lists, communication logs, and stakeholder engagement records for continuity and audit readiness.
ADMINISTRATIVE PROCUREMENT SUPPORT
I - Prepares internal purchase orders and tracks procurement requests in accordance with agency fiscal protocols.
2 - Coordinates with finance and procurement teams to ensure timely processing and documentation of purchases.
3 - Maintains records of expenditures and reconciles purchase documentation for reporting and audit purposes.
4 - Assists in vendor communication and documentation for board-related services and supplies.
PROCESS IMPROVEMENT AND WORKFLOW OPTIMIZATION
I - Identifies inefficiencies in administrative workflows and proposes solutions to improve turnaround time and accuracy.
2 - Develops and refines internal procedures for document handling, meeting coordination, and stakeholder communication.
3 - Implements tools and templates to standardize recurring tasks and reduce manual effort.
4 - Participates in cross-functional discussions to align board operations with broader agency goals and compliance standards.
Who are the customers?
Work is performed for the Law Enforcement Certification Board, 194 public safety agencies and 8,000 certification holders throughout the state.
Ideal Candidate
Work is performed for the Law Enforcement Certification Board, 194 public safety agencies and 8,000 certification holders throughout the state.
Minimum Qualification
High School diploma or Equivalency and two (2) years of experience in office administration, budgeting, purchasing, finance, accounting, auditing, cash management, contract management, and/or the procedures of business and management principles involved in strategic planning. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience.
Employment Requirements
Must possess and maintain a valid Driver's Licenses, a current Defensive Driving Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of employment within six (6) months of date of hire.
Continued employment is subject to a National fingerprint-based records check within 30 days of assignment and contingent upon remaining felony-free, per Section 5.12.1.1 of the Criminal Justice Information System Security Policy.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display terminal (VDT), extensive personal computer and telephone usage, and extended periods of sitting to include attending public meetings and hearings. Must be able to lift 25 pounds, and sitting, standing, bending and reaching may be required. Some occasional travel, including overnight travel, may be required in and out of state. This position operates on a standard work schedule during business hours, Monday through Friday. Flexibility in scheduling may be required to accommodate Board needs that could occur outside regular hours to include evenings and weekends.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Ivan Ramriez-Arechiga, (505) 603-4398, Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.